Health and Safety Manager

LEGOLAND Parks; Windsor; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

33 days holiday

Merlin Annual Passes - 6 per year

Merlin Magic Pass - 20 free tickets

Company bonus

Private pension scheme

40% LEGO discount

25% discount at on-site shops/restos

Training and development opportunities

Job summary

LEGOLAND Windsor Resort is seeking a Health and Safety Manager to join our team. You will support the Health and Safety Director in promoting a positive safety culture, maintain and improve the safety management system, and ensure compliance with policies and standards.

You will develop the safety assurance programme, oversee audits and investigations, and drive improvements across the resort. The role includes leading the onsite H&S team, managing on‑call rota, and costing CAPEX for safety

Qualifications

• :Minimum NEBOSH General Certificate (essential), with NEBOSH Diploma or NVQ Level 6 desired
• 2–4 years’ experience delivering health & safety in a visitor‑facing environment is essential
• Strong commitment to ongoing development and proactive commitment to remaining up to date with legislation, case law, industry trends and internal policy
• Excellent communication and influencing skills, with the ability to engage effectively at all levels
• Approachable, supportive leadership style with an open‑door mindset
• Strong presentation and report‑writing skills

Responsibilities

• Promote a positive and proactive safety culture across the Resort and align safety management system with Merlin strategy
• Establish, maintain and continuously improve the Resort’s safety management system; ensure compliance with policies and standards
• Develop and maintain safety assurance programme; support internal audit activity; respond to actions from third‑party audits
• Investigate safety incidents, near misses and accidents; prepare thorough reports; conduct statutory reporting when required
• Monitor safety performance trends; identify risks; implement improvements; oversee personal accident claims management
• Lead onsite Health and Safety Team; recruit, train, develop and manage performance; manage Safety On‑Call rota
• Identify and cost CAPEX priorities for safety improvements; act as SME for managers and staff across the Resort

Skills

Communication

Leadership

Presentation

Report writing

Influencing

Education

NEBOSH General Certificate

NEBOSH Diploma or NVQ Level 6

Job description

What you'll bring to the team

Health and Safety Manager

Location: LEGOLAND Windsor Resort, Windsor, SL4 4AY

Hours: 37.5 hours per week, flexibility to work 1 day at home

Contract Type: Permanent, salaried

We are recruiting for Health and Safety Manager to join our Team!

The Health and Safety Manager will support the Health and Safety Director in promoting a positive and proactive safety culture across the Resort, helping to ensure that safety remains simple, relevant and embedded into everyday working practices. A key part of your responsibilities will involve establishing, maintaining and continuously improving the Resort’s safety management system so that it aligns with both wider Merlin strategy and is compliant with legislative policies, standards and wider safety initiatives.

You will play a critical role in developing and maintaining the Resort’s safety assurance programme. This includes supporting internal audit activity, responding to actions raised by third‑party audits and working closely with managers to ensure safety plans are implemented effectively. You will also investigate safety incidents, near misses and accidents, preparing thorough reports that identify both immediate and root causes, as well as carrying out statutory reporting when required.

A significant part of the position involves monitoring safety performance trends, identifying potential risks and implementing best practice improvements to mitigate future risk. You will oversee the personal accident claims management process and help promote a fair, transparent and positive safety culture across the Resort.

As the manager of the onsite Health and Safety Team, you will lead on recruitment, training, personal development and performance management, ensuring the team is engaged, capable and supported. You will also manage the Safety On‑Call rota to ensure that safety advice is available at all times, including out‑of‑hours response when needed. In addition, you will support the Health and Safety Director in identifying and costing CAPEX priorities for safety‑related improvements and act as a subject matter expert for managers, employees and third parties across the Resort.

Qualifications & Experience

• 2–4 years’ experience delivering health & safety in a visitor‑facing environment is essential
• Minimum NEBOSH General Certificate (essential), with NEBOSH Diploma or NVQ Level 6 desired
• Strong commitment to ongoing development and proactive commitment to remaining up to date with legislation, case law, industry trends and internal policy
• Excellent communication and influencing skills, with the ability to engage effectively at all levels
• Approachable, supportive leadership style with an open‑door mindset
• Strong presentation and report‑writing skills

Benefits

• A competitive annual salary
• 33 days holiday (including bank holidays)
• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…

Pay Range

Competitive