Head Waiter/Waitress

The Evolv Collection; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join an innovative restaurant team as a Head Waiter/Waitress, where your passion for hospitality will shine. This role offers the chance to lead a dynamic team in a vibrant setting, known for its breathtaking views and exceptional service. Enjoy industry-leading pay, exclusive perks, and opportunities for professional growth. If you're ready to elevate your career in the hospitality sector and create memorable experiences for guests, this is the perfect opportunity for you. Embrace the chance to be part of a renowned dining establishment that values quality and excellence.

Benefits

50% discount at all restaurants

Access to discounts and cashback

Financial management with Wagestream

Employee Assistance Program

Total Wellbeing Package

Healthy meals on shift

Employee of the Month scheme

Training and development access

Increased holiday allowance

Paid volunteering day

Qualifications

• Experience in a high-paced restaurant environment is preferred.
• Strong communication and leadership skills are essential.

Responsibilities

• Lead a team to deliver exceptional dining experiences.
• Provide support and training to junior team members.

Skills

Customer Service

Multitasking

Food and Wine Knowledge

Education

High School Diploma

Hospitality Training

Job description

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The Role: Head Waiter/Waitress

The Restaurant: 20 Stories

The Location: Spinningfields, Manchester

The Salary: Up to £16 per hour

Why Work For Us

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
• Exclusive perks: Our teams have access to some of the best discounts and cashback from a range of top retailers and cinema tickets at unbeatable prices through the Lifeworks app.
• Financial freedom: Take control of your finances with Wagestream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor.
• Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!
• Dental care made easy: With Tooth Fairy you have instant access to expert advice and prescriptions from the comfort of your own home.
• Nourish your body: We offer healthy and nutritious meals whilst on shift.
• Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, D&D Connect which is packed with resources to nurture your skills and knowledge.
• Get some rest: Your holiday allowance increases with length of service.
• Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.
  
  

Who We Are

At D&D London we are passionate about all things food and drink. We strive to deliver quality in everything we do, each time we do it. With over 20 diverse venues across 5 cities including London, New York and Paris - there is a restaurant for every occasion. Each of our sites pride themselves on the unique designs, the freshest produce and the most exclusive settings. Founded in 2006, the mission has always been the same, to provide each and every guest with a luxury experience when stepping foot into our restaurants, bars and hotel. Through the years we have paved the way in the luxury dining scene, acquiring some of the most iconic venues in London and beyond, venues such as Bluebird Chelsea, 100 Wardour St, Quaglino’s, 20 Stories, Orelle and South Place Hotel.

20 Stories has become an integral part of the city of Manchester's restaurant scene. Locally known as 'The restaurant in the sky', it has become well known for not only its jaw- dropping 360-degree views but its fantastic menus, beautiful design and for one of the liveliest bars in town. The menu represents its location by showcasing the best of the Northwest, with an aim to source ingredients no more than 50 miles from outside Manchester.

A Bit About What You Will Be Doing

We're looking for a charismatic and service-driven Head Waiter to lead our team in delivering exceptional dining experiences. In this role, you'll be the face of 20 Stories, bringing warmth and charm to every guest interaction. As a pivotal member of our team, you'll thrive in our bustling restaurant environment, effortlessly multitasking and providing support to junior team members. Your extensive knowledge of food, service, and wine will elevate the guest experience, ensuring every visit is memorable. This role serves as an excellent opportunity for ambitious hospitality professionals to showcase their talents and pave the way for future management roles. We're committed to supporting and training individuals who are eager to take the next step in their career. If you're passionate about hospitality and ready to make your mark in the industry, join us and be a part of something extraordinary.

If you are interested in discussing the Head Waiter/Waitress role further, please get in touch with us without delay!

At D&D London, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Hospitality

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