Head Waiter: Elevate Guest Experiences

Virgin Hotels Edinburgh; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

A paid day off for your birthday

Extra holiday days per year (up to 33)

Health cash plan

Wagestream - access pay early

Discounted room rates

Teammate meals provided

Employee Assistance Program

Cycle2Work

Volunteer leave

Code membership discount

Staff stay benefits

Employee awards

Job summary

Virgin Hotels London-Shoreditch is seeking a Head Waiter with a passion for exceptional hospitality and a warm, welcoming personality. You will ensure efficient beverage service, uphold standards, and engage guests at all levels with a goal to exceed expectations.

The role requires fluent English and the ability to impress guests while guiding them through hotel experiences. We offer a vibrant team environment and strong development opportunities.

Qualifications

• Experience in a full-service restaurant or lounge preferred.
• Fluent English with ability to converse at all levels.

Responsibilities

• Lead and manage service flow as Head Waiter.
• Prepare restaurant daily; maintain during shifts and reset for next shift.
• Maintain clean, hygienic work environment and stock supplies.
• Stock restaurant per company guidelines.
• Demonstrate 5-star service through guest interactions and guidance.

Skills

Hospitality

Customer service

English fluency

Tools

POS system

Job description

Virgin Hotels London-Shoreditch is seeking a Head Waiter with a passion for exceptional hospitality and a warm, welcoming personality. You will ensure efficient beverage service, uphold standards, and engage guests at all levels with a goal to exceed expectations.

The role requires fluent English and the ability to impress guests while guiding them through hotel experiences. We offer a vibrant team environment and strong development opportunities.