Guest Experience Waiter — 5-Star Service & Hospitality

Virgin Hotels Edinburgh; Greater London; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Birthday paid day off

Holiday allowance increase with tenure

Health cash plan

Wagestream - pay early

Discounted room rates

Teammate meals provided

Employee Assistance Program

Cycle2Work scheme

Season Ticket Loan

Volunteer leave

Code membership benefits

Guest stay on us

Employee awards

Learning & Development Opportunities

Job summary

Virgin Hotels London-Shoreditch is seeking a friendly Waiter to deliver exceptional service in a casual, welcoming environment. You will ensure beverage service meets standards and guests are engaged with warmth and professionalism.

The role requires fluent English, a genuine hospitality mindset, and the ability to interact confidently with guests at all levels. Prior experience in a full-service venue is preferred, with inclusivity and teamwork emphasized in our culture.

Qualifications

• Fluent level of English with ability to converse at all levels.
• 1–2 years' experience in a full-service restaurant or lounge (preferred).
• Current right to work in the UK.

Responsibilities

• Provide efficient beverage service and guest care.
• Maintain cleanliness and organisation of the dining area.
• Stock and replenish restaurant supplies as needed.

Skills

Fluent English

Customer service

Hospitality mindset

Job description

Virgin Hotels London-Shoreditch is seeking a friendly Waiter to deliver exceptional service in a casual, welcoming environment. You will ensure beverage service meets standards and guests are engaged with warmth and professionalism.

The role requires fluent English, a genuine hospitality mindset, and the ability to interact confidently with guests at all levels. Prior experience in a full-service venue is preferred, with inclusivity and teamwork emphasized in our culture.