Head Waiter | 5-Star Guest Experience Leader

Coworth Park - Events Operations; Blacknest; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious hotel in the United Kingdom seeks a Head Waiter to deliver a top-tier experience for guests during events. The successful candidate will possess excellent communication skills and a commitment to service excellence while embodying the values of passion, personality, respect, teamwork, and creativity. You’ll be part of an inclusive culture that celebrates diversity and offers opportunities for training and development. Competitive salary and unique employee benefits are also provided.

Benefits

Employee bonus scheme

Complimentary stays at Dorchester Collection Hotels

50% discount at selected restaurants

Social events for employees

Disounts in shops

Training and development opportunities

Up to £1000 for employee referrals

Immediate well-being advice

Qualifications

• Ability to deliver a 5-star experience for guests.
• Comfortable communication in English.
• Alignment with values of passion, personality, respect, teamwork, and creativity.

Responsibilities

• Deliver top-notch experiences for guests at events.
• Greet guests and provide menu knowledge.
• Assist management to enhance the guest experience.

Skills

Great communication skills

Strong customer service ethic

Flexibility and creativity

Job description

A prestigious hotel in the United Kingdom seeks a Head Waiter to deliver a top-tier experience for guests during events. The successful candidate will possess excellent communication skills and a commitment to service excellence while embodying the values of passion, personality, respect, teamwork, and creativity. You’ll be part of an inclusive culture that celebrates diversity and offers opportunities for training and development. Competitive salary and unique employee benefits are also provided.