Head of Web & Digital Experience (Hybrid)

Oxford Brookes University; Oxford; Hybrid; GBP 47,000 - 52,000; Full time

Benefits offered by this job

Gym discount

On-site nursery

Travel discounts

TOTUM discounts

Training opportunities

Job summary

Oxford Brookes University is seeking a Web and Digital Communications Manager based at Headington Campus with hybrid working. You will oversee the University's main website, student portal and staff intranet, leading a team of five digital specialists.

You will report to the Deputy Head of Strategic Marketing and Communications, driving the web transformation, governance, accessibility (WCAG), and ensuring effective vendor management and budget control.

Qualifications

• Degree-level qualification or equivalent significant professional experience.
• Extensive experience managing large, complex websites and CMS (Contensis ideal).
• Proven track record in digital project delivery and UX.
• Strong technical background in website architecture and WCAG accessibility.
• Leadership with vendor and stakeholder management.
• Excellent interpersonal and time-management skills.

Responsibilities

• Managing the University's main website (Brookes.ac.uk), new Student Experience portal, and staff intranet.
• Leading a team of five web, digital, and user experience specialists.
• Stewarding the ongoing web transformation project and Contensis implementation.
• Setting and upholding digital governance, QA, brand standards, and WCAG 2.2 AA accessibility compliance.
• Managing vendor relationships, SLAs, third-party contracts, and the Customer and Channels budget (c. £200,000).
• Collaborating with Information Services on system security, data integration, and platform architecture.

Skills

Web management

UX

Leadership

Vendor management

Accessibility

CMS management

Education

Degree-level qualification or equivalent

Tools

Contensis

Job description

Oxford Brookes University is seeking a Web and Digital Communications Manager based at Headington Campus with hybrid working. You will oversee the University's main website, student portal and staff intranet, leading a team of five digital specialists.

You will report to the Deputy Head of Strategic Marketing and Communications, driving the web transformation, governance, accessibility (WCAG), and ensuring effective vendor management and budget control.