Head of Technical Programmatic Solutions (Enterprise Ads)

Amazon Inc.; Greater London; On-site; GBP 120,000 - 170,000; Full time

Job summary

Amazon UK Services Ltd. in London is seeking a Manager of Technical Programmatic Solutions Consultants to lead a team that supports Amazon's largest advertisers and agencies across the EU.

In this role, you'll build and scale post-sales technical support capabilities, drive innovation in customer solutions, and ensure your team delivers exceptional service quality to our enterprise customers. As a manager, you will oversee a critical portion of our technical DSP Services team, applying expertise

Qualifications

• Experience as a manager with a track record of success.
• Experience in engineering teams management in a fast-paced operations environment.
• Experience managing IT environments on behalf of customers.

Responsibilities

• Navigate a high level of ambiguity.
• Take ownership of managing a team of Programmatic Solutions Consultants - Technical.
• Work tactically and strategically.
• Be comfortable working with data to develop new opportunity areas, track program metrics, and use findings to influence business decisions.
• Set goals and direction for the team, ensuring alignment with broader business goals and vision.
• Hire, develop, and lead a team of Programmatic Solutions Consultants - Technical.
• Thrive on technology and data and have expertise in monitoring and managing a services organization to maximum efficiency, productivity, and quality.
• Generate and implement big ideas to drive business improvement, innovation, and scale within the team and across the business as a whole.
• Lead cross functional collaboration to get big ideas implemented.
• Anticipate bottlenecks, assess risks, mitigate issues, provide escalation management, anticipate and make trade-offs.
• Have strong communication and written skills and experience working across diverse stakeholder groups.
• Represent Amazon when meeting with senior executive teams from top customers and build long term strategic relationships.

Skills

Management experience

Engineering management

IT environments management

Education

Bachelor's degree in Engineering or Computer Science

MBA

Tools

AWS

Job description

Amazon UK Services Ltd. in London is seeking a Manager of Technical Programmatic Solutions Consultants to lead a team that supports Amazon's largest advertisers and agencies across the EU.

In this role, you'll build and scale post-sales technical support capabilities, drive innovation in customer solutions, and ensure your team delivers exceptional service quality to our enterprise customers. As a manager, you will oversee a critical portion of our technical DSP Services team, applying expertise