Head of Supportive Care

St Joseph’s Hospice; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

27 days holiday plus public holidays

Subsidised café

Season ticket loan

NHS Pension Scheme continuation or top

Cycle to work scheme

Health Cash Plan and EAP

Job summary

St Joseph’s Hospice seeks an experienced senior leader to develop and deliver our supportive care strategy in line with the Hospice Strategy 2026–2031. You will lead service transformation, strengthen community partnerships, and expand volunteer-led services while reducing health inequalities and improving outcomes for patients and families.

You will act as the Designated Safeguarding Lead for Adults and Children, providing organisational leadership on safeguarding practices and governance

Qualifications

• Professional registration within a health or social care profession.
• Experience leading large multidisciplinary teams and complex services.
• Strong strategic planning, operational management and service transformation skills.
• Experience of partnership working across health, social care, community and voluntary sector organisations.
• A strong understanding of safeguarding legislation, governance, quality improvement and regulatory requirements.
• Experience of budget management, workforce planning and service development.

Responsibilities

• Lead development and delivery of our supportive care strategy and service transformation.
• Drive engagement across diverse communities and strengthen partnerships.
• Lead safeguarding for adults and children, ensuring governance and safeguarding rigor.
• Oversee budget, workforce planning and service development across the hospice.
• Collaborate across the hospice, ICS partners and voluntary sector to ensure accessible, sustainable services.

Skills

Senior leadership

Strategic planning

Operational management

Partnership working

Safeguarding knowledge

Communication

Job description

As a key member of the Hospice leadership team, you will lead the development and delivery of our supportive care strategy in line with the Hospice Strategy 2026–2031. You will drive service transformation, develop innovative models of care, strengthen community partnerships, expand volunteer-led services, reduce health inequalities and improve outcomes for patients, families and carers.

You will work collaboratively across the Hospice, the North East London Integrated Care System, voluntary sector partners and local communities to ensure our services remain accessible, responsive and sustainable.

A significant aspect of the role is leading engagement with diverse communities, increasing awareness of hospice services, developing strategic partnerships and supporting the ambitions of compassionate communities across East London.

The post holder will also act as the Hospice’sDesignated Safeguarding Lead for Adults and Children, providing organisational leadership and assurance on safeguarding practice and governance.

About You

We are looking for an experienced senior leader who can demonstrate:

• Professional registration within a health or social care profession
• Significant senior leadership experience within palliative care, community health, supportive care or social care services
• Experience of leading large multidisciplinary teams and complex services
• Strong strategic planning, operational management and service transformation skills
• Experience of partnership working across health, social care, community and voluntary sector organisations
• A strong understanding of safeguarding legislation, governance, quality improvement and regulatory requirements
• Experience of budget management, workforce planning and service development
• Excellent communication, influencing and stakeholder engagement skills
• A commitment to inclusion, reducing health inequalities and improving access to care for underserved communities
• A leadership style that reflects the values of compassion, advocacy, justice, quality and respect for human dignity

About St Joseph’s Hospice

Founded in 1905 by the Sisters of Charity, St Joseph’s Hospice provides specialist palliative and end-of-life care for the diverse communities of East London. We are committed to delivering outstanding care and creating a culture where patients, families, volunteers and staff feel valued, supported and empowered.

Our mission is to help people live as fully as possible, for as long as possible, when facing life-limiting illness.

Why Join Us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket loan
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!