Head of Supportive Care

HOSPICE UK; Greater London; On-site; GBP 75,000 - 105,000; Full time

Benefits offered by this job

27 days holiday plus public holidays

Subsidised cafe

Season ticket loan

NHS Pension Scheme option

Cycle to work scheme

Health Cash Plan

Job summary

St Joseph's Hospice is seeking an experienced senior leader to guide a diverse portfolio of supportive care services in East London. Reporting to the Director of Care, you will provide strategic, operational, and professional leadership across a broad range of services to ensure outstanding, person-centred care until the end of life.

You will drive service transformation, develop innovative care models, and engage with community partners while ensuring accessibility, responsiveness and

Qualifications

• Professional registration within a health or social care profession.
• Significant senior leadership experience within palliative care or related services.
• Experience leading large multidisciplinary teams and complex services.
• Strong strategic planning, operational management and service transformation skills.
• Experience of budget management, workforce planning and service development.

Responsibilities

• Provide strategic, operational and professional leadership across a broad range of services.
• Lead development and delivery of the supportive care strategy in line with the Hospice Strategy 2026-2031.
• Drive service transformation and strengthen community partnerships.
• Engage diverse communities and support compassionate community ambitions.
• Act as Safeguarding Lead for Adults and Children with governance responsibility.

Skills

Professional registration

Senior leadership

Strategic planning

Service transformation

Budget management

Communication

Inclusion

Advocacy

Stakeholder engagement

Job description

This is an exciting opportunity to lead and transform a diverse portfolio of supportive care services, ensuring that people living with life-limiting illness, and those important to them, receive outstanding, person-centred support that enables them to live well until the end of life.

Reporting to the Director of Care, you will provide strategic, operational and professional leadership across a broad range of services.

As a key member of the Hospice leadership team, you will lead the development and delivery of our supportive care strategy in line with the Hospice Strategy 20262031. You will drive service transformation, develop innovative models of care, strengthen community partnerships, expand volunteer-led services, reduce health inequalities and improve outcomes for patients, families and carers.

You will work collaboratively across the Hospice, the North East London Integrated Care System, voluntary sector partners and local communities to ensure our services remain accessible, responsive and sustainable.

A significant aspect of the role is leading engagement with diverse communities, increasing awareness of hospice services, developing strategic partnerships and supporting the ambitions of compassionate communities across East London.

The post holder will also act as the Hospice's Designated Safeguarding Lead for Adults and Children, providing organisational leadership and assurance on safeguarding practice and governance.

Main duties of the job

We are looking for an experienced senior leader who can demonstrate:

• Professional registration within a health or social care profession.
• Significant senior leadership experience within palliative care, community health, supportive care or social care services.
• Experience of leading large multidisciplinary teams and complex services.
• Strong strategic planning, operational management and service transformation skills.Experience of partnership working across health, social care, community and voluntary sector organisations.
• A strong understanding of safeguarding legislation, governance, quality improvement and regulatory requirements.
• Experience of budget management, workforce planning and service development.
• Excellent communication, influencing and stakeholder engagement skills.
• A commitment to inclusion, reducing health inequalities and improving access to care for underserved communities.
• A leadership style that reflects the values of compassion, advocacy, justice, quality and respect for human dignity.

About us

Founded in 1905 by the Sisters of Charity, St Joseph's Hospice provides specialist palliative and end-of-life care for the diverse communities of East London. We are committed to delivering outstanding care and creating a culture where patients, families, volunteers and staff feel valued, supported and empowered.

Our mission is to help people live as fully as possible, for as long as possible, when facing life-limiting illness.

Why Join Us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised cafe and early access to retail sale events
• Season ticket loan
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services