Ambulance Driver - Part Time

HJE; Greater London; Hybrid; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Private healthcare

27 days annual leave

Blue Light Card discounts

Interest-free season ticket loans

Cycle to work scheme

Free eye check-up vouchers

Local business discounts

Discount in Hospice charity shop

Refer a Friend scheme

Cinema society membership

Personal development and training

Annual events and recognition

Career progression

Staff gym access

Job summary

St John’s Hospice is seeking a Part-time Ambulance Driver to join the Palliative Ambulance crew in London. The role supports patient transport with a focus on safety, care quality, and effective communication throughout bookings, planning, and transfers.

The successful candidate will have a clean licence, experience in patient transport, and a proactive, adaptable approach within a small team. Privacy and patient dignity are core values of our service.

Qualifications

• Clean Driving Licence Class 1 is required.
• Basic First Aid is desirable.
• Experience in patient or vulnerable adult transport is advantageous.
• Knowledge of transport and communication aids (e.g., satellite navigation, hands-free mobile) is beneficial.
• Understanding of vehicle maintenance for service delivery is helpful.
• Experience with booking/record systems (print and/or electronic) is desirable.
• Experience with palliative care patients is beneficial.
• Excellent verbal and written communication skills.
• Understanding of scheduling and organisational tools is desirable.
• Ability to work without direct supervision.
• Motivated and enthusiastic attitude.
• Flexibility to work additional hours for safe transport of vulnerable adults.

Responsibilities

• Take daily responsibility for ambulance transport and transfers (Home to Hospice, Hospital to Hospice, Hospice to Home).
• Be available to respond to planned and unplanned transport requests in liaison with unit managers.
• Notify patients/caregivers of pick-up times and delays; conduct Covid screening questions as required.
• Maintain clear, prompt communication with the Day Care Unit Team.
• Coordinate with the clinical team on patient condition changes and transfer plans.
• Ensure necessary documentation supports the plan of care (DNACPR, risk assessments).
• Keep a log of transfers and notable events; document appropriately.
• Manage maintenance/checking/replacement of equipment and supplies.
• Store hard copy information securely and safely remove data from ambulances when stationary.

Skills

Clean driving licence class 1

First aid knowledge

Patient transport experience

Verbal and written communication

Scheduling and planning

Vehicle maintenance awareness

Ability to work unsupervised

Enthusiastic and motivated

Tools

GPS navigation

Hands-free mobile use

Job description

We are currently looking for a Part-time Ambulance Driver to join the St John’s Hospice Palliative Ambulance crew.

The post holder will work effectively and efficiently within a small team of Ambulance Drivers providing the dedicated St John’s Hospice Palliative Ambulance service, will ensure high standards of safety and quality of care for patients and carers accompanying patients on transport and en-route.

The post holder will ensure effective communication and liaison in the booking, planning and carrying out of duties related to the transport and transfer of patients.

St John’s Hospice provides a wide range of specialist palliative care services to patients from seven NHS Clinical Commissioning Groups. The Hospice compromises an 15 bedded Inpatient Unit, Day Care Unit, Community Specialist Palliative Care Service, Hospice@Home Service, Lymphoedema Service, Specialist OT & Physio Service, Social Work & Bereavement service.

St John & St Elizabeth Hospital is a leading private hospital in London, offering a comprehensive range of specialist medical treatments, clinics and diagnostic services from a team of world-class consultants, supported by a dedicated team of clinical and non-clinical staff.

We are known for our exceptional standards of care, excellent nursing standards, and cutting-edge medical treatments.

We have 170 years of history and are looking for people to join us for the next chapter. We are very unique as the only truly charitable private hospital in London and as a charity, every private patient treated helps support our on-site community hospice.

Am I the right person for this Ambulance Driver St John’s Hospice role?

• Clean Driving Licence Class 1
• Basic First Aid is desirable
• Experience in patient or vulnerable adult transport in some capacity
• Knowledge in the use of transport and communication aids (eg satellite navigation, hands free mobile)
• Knowledge of the workings and basic maintenance of vehicles used to deliver service
• Experience in the use of hard copy and/or database booking and recording systems and structures is desirable
• Experience of working with palliative care patients
• Communicate effectively both verbally and in writing
• Understanding of scheduling and organisational structures and tools
• Able to demonstrate and understanding of the work of the hospice and the needs of patients being cared for is desirable
• Able to work without direct supervision
• Motivated and Enthusiastic
• Flexibility to work additional hours as necessary re safe transport of vulnerable adults

What are the Responsibilities of this Ambulance Driver St John’s Hospice role?

• Take responsibility on a daily basis on arrival, to be fully informed of the requirements of the ambulance crew regarding the transport and transfers of patients that may include: Home to Hospice, Hospital to Hospice, Hospice to Home as well as appointments and transfers that are requested from St John’s Hospice through the Hospice Inpatient Unit
• Be available throughout the day to respond promptly to both planned and unplanned patient transport and transfer requests in liaison with the Hospice Day Care Unit Manager, Hospice Day Care Unit Deputy and Specialist Nurse for Referrals and Discharge
• Take responsibility where identified for contacting patients or carers, as appropriate, to inform them of pick up times and any potential delays in picking up a patient prior to starting out and while en route, as required. This may include Covid screening questions by phone prior to collection
• Ensure there is clear, proper, prompt and safe communication with the Hospice Day Care Unit Team at all times in transit or on-site within the hospice environment (e.g., by mobile phone)
• Liaise closely with the hospice clinical team in the event of any significant changes in the patient’s condition or changes to plans for the transfer of a patient.
• Understand the requirements in relation to plans for managing patients who deteriorate in transit and how this will be managed, ensuring that all the necessary documentation is in place to support the plan of care e.g. DNACPR, transport risk assessments and other relevant documentation
• Ensure that a log of all transfers and any notable events are clearly and appropriately communicated and documented
• Take responsibility for the maintenance/checking and replacement of equipment, supplies and disposable items in the ambulance
• Ensure all hard copy information and data is stored safely on site and if applicable removed from the ambulance when stationary / on site
• Report facts related to incidents and accidents while on duty and particularly during the transport and transfer of patients and carers in the manner set out in hospital and hospice policies and procedures

Why apply for this role?

At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;

When you become part of the HJE Family, these are some of the benefits you will receive:

• Private healthcare scheme worth up to £20,000 per year
• 27 days annual leave
• Blue Light Card discounts
• Interest-free season ticket loans
• Cycle to work scheme
• Free eye check-up vouchers with contribution towards lenses
• Free newspaper and media subscriptions
• Local Business discounts
• Discount in our Hospice Charity shop
• Refer a Friend scheme
• Free Cinema Society Membership offering discounted tickets
• Personal development and training courses
• Annual events and recognition awards
• Career progression and increments
• Free access to staff gym

If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.