Head of Subscription Analytics & Growth

Future Publishing; Greater London; Hybrid; GBP 80,000 - 95,000; Full time

Benefits offered by this job

Uncapped leave

Parental leave

Private medical care

Dental care

Profit sharing bonus

Refer a friend bonus

Well-being support

Share incentive plan

Pension scheme

Free snacks

Job summary

Future Publishing is seeking a Growth Analytics Lead to oversee subscription analytics—LTV, acquisition economics, churn, and pricing models—and translate data into revenue-driving strategies. You’ll partner with Marketing, Finance, BI, and Strategy to align metrics with profitability.

Based in London or Bath, this hybrid role requires strong SQL, BigQuery, Excel and Google Sheets skills; you’ll mentor analysts and present actionable narratives to UK and US stakeholders.

Qualifications

• Proven experience turning complex customer and financial data into strategic recommendations.
• Practical understanding of subscription metrics, including customer lifetime value, cohort analysis, and retention rates.
• Ability to break down ambiguous commercial challenges into clear analytical frameworks.
• Experience communicating technical insights clearly to non-technical business partners.
• Experience guiding, coaching, or managing analysts.
• Familiarity with using AI tools to streamline analytical workflows.
• Demonstrable experience in commercial, customer, or growth analytics.
• Hands-on proficiency querying complex datasets with SQL, BigQuery, or similar technologies.
• Advanced modelling capabilities using Excel or Google Sheets.
• Track record of working with marketing, financial, or transactional data.
• Ability to collaborate effectively with cross-functional teams in London or Bath.

Responsibilities

• Oversee subscription analytics across customer lifetime value, acquisition economics, churn, and pricing models.
• Partner with Marketing, Finance, and Strategy teams to connect customer metrics directly to revenue and profitability.
• Build sophisticated commercial models in Excel or Google Sheets to guide strategic decisions.
• Explore large datasets with SQL and BigQuery to uncover actionable growth opportunities.
• Mentor and coach analysts, strengthening their technical and strategic capabilities.
• Present accessible commercial narratives and recommendations to senior stakeholders across UK and US markets.

Skills

SQL

BigQuery

Excel

Google Sheets

Data analysis

Mentoring analysts

Cross-functional

Customer metrics

Tools

BigQuery

Google Sheets

Excel

Job description

Future Publishing is seeking a Growth Analytics Lead to oversee subscription analytics—LTV, acquisition economics, churn, and pricing models—and translate data into revenue-driving strategies. You’ll partner with Marketing, Finance, BI, and Strategy to align metrics with profitability.

Based in London or Bath, this hybrid role requires strong SQL, BigQuery, Excel and Google Sheets skills; you’ll mentor analysts and present actionable narratives to UK and US stakeholders.