Head of Stewarding — Luxury Resort Operations

Fairmont; Hamilton; Hybrid; GBP 53,000 - 68,000; Full time

Job summary

Hamilton Princess & Beach Club, Bermuda's premier luxury urban resort, seeks an experienced Chief Steward to lead the Stewarding team and uphold the highest hygiene standards. You will manage budgets, inventories and safety compliance while coaching colleagues to deliver exceptional guest service.

The role requires strong leadership, food-safety certifications, and the ability to thrive in a fast-paced, high-volume environment.

Qualifications

• Minimum 3 years in a Chief Steward role in a luxury high-volume hotel stewarding environment.
• Chemical handling training is required.
• Must hold ServSafe and HACCP (Level 3 Supervising Food Safety) certifications.
• Strong supervisory/leadership skills and ability to drive service excellence.
• Experience with inventory control and budget management is essential.

Responsibilities

• Lead and coach the Stewarding team to deliver service excellence and comply with health and safety regulations.
• Develop and enforce department policies and procedures to protect hotel assets.
• Maintain inventory of flatware, tableware, and equipment; place orders as needed.
• Ensure staff are trained to operate kitchen equipment safely and effectively.
• Conduct regular inspections to maintain HACCP standards and cleanliness.
• Prepare and manage annual and monthly department budgets and report to leadership.
• Schedule staff to meet service levels and labor cost goals.
• Maintain vendor relationships and coordinate with Engineering for assets upkeep.
• Communicate and document function-related concerns promptly.

Skills

Team leadership

Inventory control

Budgeting

Food safety

Staff training

MS Office

US hygiene regulations

Education

Relevant hospitality management certification or degree

Job description

Hamilton Princess & Beach Club, Bermuda's premier luxury urban resort, seeks an experienced Chief Steward to lead the Stewarding team and uphold the highest hygiene standards. You will manage budgets, inventories and safety compliance while coaching colleagues to deliver exceptional guest service.

The role requires strong leadership, food-safety certifications, and the ability to thrive in a fast-paced, high-volume environment.