Head of Revenue Operations & Strategy

present of AI; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

Birdie, a homecare operating platform, is seeking a Head of Revenue Operations and Strategy. The role requires end-to-end oversight of the commercial engine across planning, forecasting, pipeline, and the systems connecting sales, marketing and customer success.

The ideal candidate brings clear go-to-market design thinking, comfort with data and tooling, and the ability to turn strategy into actionable processes that a team will actually follow.

Job description

A Head of Revenue Operations and Strategy usually needs a record of running the commercial engine end to end: planning, forecasting, pipeline and the systems that connect sales, marketing and customer success. A strong candidate brings clear thinking about go to market design, comfort with data and tooling, and the ability to turn strategy into processes a team will actually follow. For a homecare platform serving care providers, that means understanding a health sector buyer and keeping commercial work grounded in how care businesses operate.

How it fits the AI era

Revenue operations is one of the places where AI changes the daily work most: forecasting, reporting, lead scoring and pipeline hygiene can be automated or assisted, freeing time for judgment. What stays human is deciding which markets and segments to pursue, how to price and package, and how to keep a commercial team aligned through change. The role sits where those two meet, so the person needs to lead adoption rather than just use tools.

How it builds AI experience

This role offers hands on experience leading AI transformation of go to market teams, from choosing where AI fits in the funnel to measuring whether it helps. Building that experience means starting with one workflow, such as forecasting or account prioritisation, proving the gain, then widening it. In a health software setting, it also means learning to keep data quality and trust high, since care providers depend on reliable numbers.

Worth showing

• Go to market strategy
• Forecasting and planning
• CRM and data tooling

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Birdie

Homecare operating platform integrating care planning, carer rostering, financial auditing, and automated assessment tools.