Head of Revenue Operations

Pion; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

30 days annual leave, plus bank holidays

Remote-first working environment

Flexible working hours

Monthly wellness allowance

Access to partnership discounts

Work from home setup allowance

Job summary

A data marketing company in Greater London is looking for a Head of Revenue Operations. In this role, you will strategically influence teams, manage Salesforce systems, and lead a proactive RevOps team. Ideal candidates will have a proven ability to simplify complex processes, negotiate effectively, and possess deep knowledge of Salesforce. The company offers a competitive salary, flexible remote working, and a strong commitment to personal development.

Qualifications

• Proven ability to negotiate with stakeholders to change behaviour.
• Natural allergy to over-complexity.
• Experience managing a RevOps team with strategic impact.
• Experience leading RevOps teams and developing strategic impact, including quota-bearing contexts.
• Ability to translate technical debt into commercial outcomes and revenue-focused language.

Responsibilities

• Partner with teams to ensure workflows support objectives.
• Drive system adoption by proving end-user value.
• Manage and mentor the RevOps team for strategic partnership.

Skills

Influencing without authority

Simplifying complex systems

Deep Salesforce expertise

Pragmatic leadership

Effective communication

Education

Salesforce expertise

Tools

Salesforce

Job description

A Little Bit About Us

Pion is the award-winning platform where audience verification, data ownership, and marketing reach converge. We help 3,500+ brands—including the world's biggest retailers—build lasting loyalty across 10 consumer groups in 100+ territories. Whether it's through Student Beans, Beans iD, or our YMS events, we enable growth without compromise. At Pion, you'll help us build a smarter, more transparent future for global commerce.

Life at Pion Where People Thrive

At Pion, we're driven by big ideas and bold thinkers.

Our purpose is clear{{{{:}}}} We make it possible to reward those who shape our world, from Students to Healthcare workers and more. That mission demands diverse perspectives and a culture where everyone belongs.

Our people power everything we do from innovation to collaboration. We're here to break down barriers and build a space where everyone can grow, learn, and thrive—because affordability starts with empowered people.

Check out our SHARP values to find out more about our culture.

Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don't think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don't think you fit the criteria.

Need any adjustments to support you with your application? Just drop us an email at [e-mail].

Requirements

As a result of our incredible success and growth, we are looking for a brand new Head of Revenue Operations to join us who will strategically and pro-actively approach this role.

Responsibilities

• 1. Strategic Influence & Lifecycle Alignment
  • Internal Consultancy{{{{:}}}} Partner with SDR, BD, and Account Management leads to ensure workflows support—rather than hinder—team objectives
  • Driving adoption through Value{{{{:}}}} Drive system and hygiene adoption by proving end-user value. Use strong communication skills to influence stakeholders, ensuring the system is viewed as a sales-enabler
  • Lifecycle Governance{{{{:}}}} Map the end-to-end customer journey. Ensure seamless handoffs between teams and establish internal SLAs to maintain momentum across the revenue funnel
• 2. RevOps Architecture & Data Governance
  • Lean System Design{{{{:}}}} Audit the tech stack (Salesforce-centric) to eliminate friction. Prioritise high-impact workflows that are executed perfectly over complex, underused systems
  • Data Integrity & Insights{{{{:}}}} Own the "Single Source of Truth." Simplify the user experience to move the business from reactive reporting to predictive analytics (identifying pipeline gaps and churn risks)
  • AI-Driven Efficiency{{{{:}}}} Implement AI tools to accelerate system usage, specifically through automated data capture to keep GTM teams focused on customers
• 3. Team Leadership & Commercial Impact
  • Team Evolution{{{{:}}}} Manage and mentor the RevOps team, pivoting their focus from reactive ticket-handling to a proactive, strategic partnership model
  • Commercial Lens{{{{:}}}} Partner with Finance to optimise unit economics, ensuring RevOps changes correlate directly to efficient revenue growth and improved conversions

A Little Bit About You

We'd really like to hear from you, if you have

• Proven ability to "influence without authority," negotiating with stakeholders to change behaviour and improve system hygiene
• The Simplifier{{{{:}}}} A natural allergy to over-complexity. You believe a system used perfectly by all is superior to a complex one used poorly by half
• Technical Depth{{{{:}}}} Deep Salesforce expertise viewed through a lens of commercial efficiency. You can lead a technical team while remaining focused on the "human" side of the system
• Pragmatic Leader{{{{:}}}} Experience managing a RevOps team with the appetite to develop their strategic impact. You likely have empathy for, or experience in, quota-carrying roles
• Communication{{{{:}}}} Ability to translate technical debt into commercial outcomes. You speak the language of "revenue" and "efficiency."

Benefits

Let's take a look at a few things that make Pion an amazing place to work...

• 💰 Competitive salary.
• 🌴 30 days annual leave, plus bank holidays.
• 🏆 Accredited "Great Place To Work" company in three categories.
• 🧠 Commitment to personal development and career growth, coaching workshops and progression plans.
• 👩🏽💻Remote-first working environment. This means you're not obligated to come into the office, you can choose the environment you think you excel best in with up to 180 days working from abroad (subject to approval — sadly, we can't say yes to every beach).
• 📅Flexible working hours (start between 8-10am and finish between 4{{{{:}}}}30-6{{{{:}}}}30pm).
• ❤️ Focus on welfare. We offer a monthly wellness allowance, gym memberships, access to mental health first aiders, a health cash plan and more.
• 🛍️ Access to incredible partnership discounts for the biggest brands in the world. Think Google, Apple, GymShark, Domino's, Uber and loads more!
• 💻 £200 work from home set up allowance to put towards your at-home working space.

Want to know more?

Check out our career site for everything you need to know about starting a career with Pion.

Due to the high volume of applicants, we can only respond to shortlisted applicants. By submitting your application, you agree that Pion may collect your personal data for recruiting, global organisation planning, and related purposes. Our Applicant Privacy Notice explains what personal information and where we may process, our purposes for processing, and the rights you can exercise over Pion's' use of your personal information.