Head of Retail

360 Talent; Greater London; On-site; GBP 55,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic Head of Retail to lead their flagship store and drive retail excellence. This role involves overseeing a high-performing team, ensuring a best-in-class client experience, and managing international trunk shows. The ideal candidate will have a strong background in luxury fashion, exceptional leadership skills, and a passion for delivering outstanding results. Join a vibrant and fast-paced environment where your contributions will make a significant impact on the brand's growth and expansion in the luxury market.

Qualifications

• Minimum 10 years in a senior retail leadership role.
• Strong background in luxury fashion and tailoring.
• Proven ability to lead international trunk shows.

Responsibilities

• Achieve business objectives and develop strategic plans.
• Drive a client-centric ethos with a focus on CRM.
• Oversee store performance and enhance team product knowledge.

Skills

Retail Leadership

Client Relationship Management (CRM)

Team Management

Luxury Fashion Knowledge

Strategic Planning

Communication Skills

Education

Bachelor's Degree

Master's Degree in Business or Fashion

Job description

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Head of Permanent UK, Retail & Head Office

About:

We are partnered with a Global Luxury womenswear brand renowned for their refined RTW and Tailoring. We are looking for a Head of Retail to oversee the Flagship store and lead on all retail activities to strive for growth and expansion. With an entrepreneurial spirit, you will drive and develop a high performing team to achieve retail excellence, ensure a best in class client experience and be responsible for International trunk shows.

Responsibilities:

• Achieves business objectives and can develop solid strategic plans to strive for growth and expansion.
• Drives a client centric ethos with a strong focus on CRM. Possesses a deep understanding of existing customer base and ability to elevate a new client base.
• Lead the retail calendar for International trunk shows, creating, executing and following up to ensure a focus on strategy and results.
• Oversee store performance to achieve operational excellence.
• Assess team performance and ensure the sales team possess a deep understanding of luxury to enhance product knowledge, styling and tailoring expertise, and sales ability.

Qualities:

• Proven experience within a Senior Retail Leadership role, ideally minimum of 10 years.
• Solid background within Luxury Fashion - RTW / Tailoring.
• Commercially aware with strong business acumen.
• Proven ability of successfully leading International trunk shows.
• A flair for managing, coaching and developing a team.
• Excellent communication skills – Fluent in English.
• Enjoys fast paced, dynamic environment, able to travel frequently for Trunk shows.
• A Passion for Luxury Fashion and Tailoring, Art, Culture & Lifestyle.

360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

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Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Management, and Business Development

• Industries

  Retail Luxury Goods and Jewelry and Wholesale Luxury Goods and Jewelry

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