Store Manager - London

Tekla; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A luxury retail company in London is looking for an experienced Store Manager to lead their first store outside their home market. This role involves driving sales, managing a team, and ensuring excellent customer experiences. The ideal candidate should have over 3 years of experience in luxury retail, excel in team leadership, and be fluent in English.

Qualifications

• 3+ years’ experience managing a premium or luxury retail store.
• Proven ability to lead, inspire and develop high-performing teams.
• Strong track record in clienteling and building long-term customer relationships.

Responsibilities

• Lead, inspire and develop the team to deliver an exceptional in-store experience.
• Drive sales performance, take ownership of store targets.
• Oversee daily store operations, including staffing and scheduling.

Skills

Client-centered service

Team leadership

Sales performance management

Stock management

Fluent English

Job description

Join to apply for the Store Manager - London role at Tekla

2 days ago Be among the first 25 applicants

Join to apply for the Store Manager - London role at Tekla

Tekla is seeking an experienced Store Manager to lead our first store outside our home market, opening in Marylebone, London. This is a significant milestone for the brand and a unique opportunity to shape our presence in a key global city.

Reporting directly to the Commercial & Merchandising Director, you will play a key role in Tekla’s growth by leading the operational, financial and commercial aspects of our first international retail store, making a direct contribution to its success.

Our ideal candidate is proactive, client-oriented, and motivated to work in an ambitious environment where we aim to redefine modern luxury. You will share your knowledge of high quality products with our customers and act as an ambassador for the brand.

You should enjoy taking on responsibility, possess a natural curiosity about people’s needs, and have the ability to inspire and motivate individuals and teams.

This is a full-time, on-site Store Manager role based in Marylebone, London, working closely with our Copenhagen headquarters.

Key responsibilities of the role include, but are not limited to:

People & Client Experience

• Lead, inspire and develop the team to deliver an exceptional in-store experience and nurture long-term client relationships
• Recruit, coach and support team members in their growth, ensuring high engagement and professional development
• Conduct performance monitoring and development activities, including setting objectives, KPI tracking and OKR reviews
• Drive and elevate the in-store experience while nurturing strong, lasting client relationships.
• Uphold Tekla’s brand standards in visual presentation, fostering professionalism and consistency across all touchpoints

Commercial & Operational Performance

• Drive sales performance, take ownership of store targets and create action plans to achieve them
• Monitor P&L, KPI’s, budgets and expenses with a cost-conscious, sustainable approach
• Review and analyse performance data, translating insights into actions that support commercial objectives
• Identify opportunities to improve processes and systems, working with key stakeholders to implement changes
• Plan and deliver in-store events and activations in line with the brand identity

Store Operations & Stock Management

• Oversee daily store operations, including staffing, scheduling and team wellbeing
• Manage stock processes, deliveries, inventory control and effective stock-takes
• Minimise stock loss through effective inventory management and process review

We’d love to hear from you if you are/have:

• 3+ years’ experience managing a premium or luxury retail store
• Proven ability to lead, inspire and develop high-performing teams
• Strong track record in clienteling and building long-term customer relationships
• Commercially minded with experience in achieving and exceeding sales targets
• Skilled in stock management, operational processes, and reporting
• Organised, proactive, and comfortable working in a dynamic, fast-paced environment
• Understanding of luxury brands, ensuring store performance aligns with commercial goals while protecting brand equity, and a keen appreciation for Tekla’s visual style
• Fluent in English, both written and spoken; additional languages are a plus
• Flexible to work evenings and weekends as required

Reviewing applications and conducting interviews will take place on an ongoing basis, with the aim for the successful candidate to join us in October. If you have a genuine interest in connecting with clients through retail, an appreciation for Tekla’s approach and a commercial mindset, we encourage you to apply.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Customer Service

• Industries

  Retail and Consumer Services

Referrals increase your chances of interviewing at Tekla by 2x

Sign in to set job alerts for “Store Manager” roles.

SAINT LAURENT - Store Director (Bond Street)

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 4 weeks ago

London, England, United Kingdom 2 months ago

Assistant Store Manager at Newbie Bromley

Bromley, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Battersea, England, United Kingdom 2 days ago

VP Europe and Middle East Salon Operations

London, England, United Kingdom 6 days ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 5 days ago

West Thurrock, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

St Albans, England, United Kingdom 1 week ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Assistant Store Manager (M/F) - Opening in London (Sloane) October 2025 - CDI full time

Assistant Store Manager - Harrods, London

London, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.