Head of Residential

JR United Kingdom; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player seeks a dynamic Head of Residential Property Management to lead a diverse team in North West London. This senior-level role offers a unique opportunity to drive strategic plans, enhance rental income, and ensure compliance with property laws. The ideal candidate will have a strong background in residential management, excellent communication skills, and a commercial mindset. With a focus on team leadership and tenant relationships, you'll play a pivotal role in shaping the future of the property portfolio. Join a forward-thinking team and make a significant impact in a fast-paced environment.

Benefits

28 days holiday (including bank holidays)

Company pension scheme

Career progression opportunities

Qualifications

• 5-7 years in residential property management with strong leadership experience.
• In-depth knowledge of UK landlord-tenant law and property compliance.

Responsibilities

• Lead development and delivery of strategic plans to maximize rental income.
• Ensure compliance with property-related laws and manage legal documentation.

Skills

Residential Property Management

Team Leadership

UK Landlord-Tenant Law

Communication Skills

Organizational Skills

Decision-Making Skills

Commercial Mindset

Tools

Property Management Systems

Reporting Tools

Job description

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? Head of Residential Property Management Team

North West London | ? Full-time, Permanent | ? Senior-Level Role

We’re looking for an experienced and driven Head of Residential Property Management to lead a busy and diverse property team in North West London. This is a fantastic opportunity for a senior property professional with a strong track record in residential management, team leadership, and portfolio performance.

This role is perfect for someone who thrives in a fast-paced environment, understands the full tenant journey, and is ready to hit the ground running with confidence, structure, and commercial acumen.

? Key Responsibilities

Property Management

• Lead the development and delivery of strategic plans to maximise rental income and reduce voids.
• Conduct regular property inspections and ensure compliance with all safety and maintenance standards.
• Manage all aspects of maintenance, contractor supervision, and budgeting.
• Maintain up-to-date records for contracts, SLAs, and compliance.
• Foster strong, professional relationships with tenants.
• Oversee lease negotiations, onboarding, renewals, and compliance with relevant laws.
• Handle disputes, complaints, notices, and eviction processes confidently and legally.
• Create and manage property budgets, drive financial performance, and report on key metrics.
• Monitor arrears and ensure effective collection processes.
• Stay informed on market trends to support rental pricing and investment decisions.

Leadership

• Lead, manage, and support a team of property and maintenance professionals.
• Set clear objectives and provide coaching, performance reviews, and mentorship.
• Promote a positive, collaborative, and productive team culture.

Legal & Compliance

• Ensure full compliance with all property-related laws and regulations.
• Manage legal documentation including leases, terminations, and evictions.
• Liaise with legal professionals and external stakeholders when required.

What You’ll Bring

• 5–7 years in residential property management, with strong leadership experience.
• In-depth knowledge of UK landlord-tenant law, property compliance, and tenancy lifecycle.
• Experience managing staff, contractors, budgets, and tenant relationships.
• Proficiency in property management systems and reporting tools.
• Excellent communication, organisational, and decision-making skills.
• A commercial mindset with a focus on delivering results and service excellence.
• Full UK manual driving licence required.

? What We Offer

• 28 days holiday (including bank holidays)
• Company pension scheme
• Clear career progression and development opportunities
• A chance to lead from the front and be part of a growing, successful team

If you’re ready to take ownership of a key leadership role and bring your expertise to a forward-thinking property team, we’d love to hear from you. Apply now to join our journey and help shape the future of our portfolio.