Head of Residential Lettings

Carter Jonas LLP; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Head of Lettings to lead their Residential office in Mayfair. This pivotal role involves overseeing the lettings team, driving business development, and enhancing client relationships. The ideal candidate will have a proven track record in residential lettings, exceptional negotiation skills, and the ability to work under pressure. Join a fun and collaborative team that values growth and offers a competitive salary package with flexible benefits. This is a fantastic opportunity to make a significant impact in a thriving environment.

Benefits

Flexible Benefits

Health Cash Plans

Cycle to Work Scheme

Additional Leave Purchase

Qualifications

• Proven track record in Residential Lettings with leadership experience.
• Strong negotiator with excellent interpersonal and communication skills.

Responsibilities

• Oversee lettings and management team operations in Mayfair.
• Generate new business opportunities and develop client relationships.
• Manage team performance and conduct regular appraisals.

Skills

Residential Lettings Experience

Negotiation Skills

Interpersonal Skills

Team Building

Customer Service

Time Management

Education

Experience in a Leadership Role

Tools

REAPIT

Job description

Looking to bring your lettings experience to a leadership role? We are seeking a dynamic and experienced Head of Lettings to join our established Residential office based in the heart of Mayfair. In this pivotal role, you will oversee and maintain the efficient operation of our lettings and management team. Additionally, you will drive the continued development of Carter Jonas within the community, lead the generation of new business opportunities for the office, expand our client database, and foster the growth of the lettings team in Mayfair. This is an exciting opportunity for an established senior negotiator or manager looking to take on a new challenge and advance their career.

Join our fun and dynamic team of four professionals, where you'll enjoy plenty of interaction with local agents. You'll work with private clients and large portfolios. Dive into a role that offers growth, collaboration, and the chance to make a real impact!

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on!

Main tasks:

• Take on quality property to let and provide advice to prospective landlords
• Network and establish / develop Carter Jonas presence within the community
• Generate and develop new lettings instructions, overseeing and delivering creative marketing campaigns
• Manage our data base of Clients and applicants using REAPIT to ensure call dates are set and maintained and that we are in regular contact.
• Manage the team and supporting team members to achieve their potential & to ensure objectives are met/exceeded
• Carry out regular one to ones with team and appraisals
• Work closely with our London property management and renewal team and provide support where required ‘Arrange inventory check ins and preparation of the properties for tenants occupation
• Oversee the presentation of our office and ensure is maintained to a high standard by liaising with the appropriate property team within Carter Jonas.
• Oversee the seeking and vetting of prospective tenants
• Keep abreast of relevant tenancy legislation and relay to team
• Provide a high level of efficiency and customer service to all clients and tenants
• Adhere to and follow the Residential Lettings Standard Operating Procedures

What will it take to be successful?

We are seeking someone with a proven track record in Residential Lettings. You will be an excellent team builder who is skilled at maximising cross selling opportunities. The Head of Lettings will be a strong negotiator with great interpersonal and communication skills, who has the ability to work under pressure to meet deadlines. You will be IT literate and comfortable working with databases and relevant software.