Head Of Property Management

Harte Recruitment - Property & Construction Recruitment Specialists; North East; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Up to £35k basic plus OTE of £40k

Career progression opportunities

Supportive team environment

Job summary

A leading estate and letting agency in Newcastle is looking for a skilled Head of Property Management. You will support Property Managers, ensure compliance with procedures, and manage training for staff. The ideal candidate has experience as a Senior Property Manager and strong administrative skills. This is a full-time position with an excellent package, including up to £35k basic with OTE of £40k plus.

Qualifications

• Previous experience as a Senior Property Manager is required.
• Experience supporting or mentoring colleagues.
• Able to manage multiple priorities and balance workloads.

Responsibilities

• Support Property Managers across the lettings department.
• Monitor property management processes for compliance.
• Conduct training for staff to achieve competency levels.

Skills

Customer-focused

Strong administrative skills

Experience in service-oriented environments

Proactive team player

Education

ARLA or property related qualification

Job description

Overview

Harte Recruitment is partnering with a leading independent estate and letting agency with a strong presence in the property sector. Renowned for their expertise in residential lettings, property management and sales. They’re now seeking a Head of Property Management to join their experienced team in Newcastle. This is a great opportunity for a confident, proactive professional ready to take the next step in their property career.

The Package

• Up to £35k basic, with OTE £40k plus!
• Monday to Friday 8:45am – 5:00pm, (no weekends)
• Career progression opportunities in a fast-growing sector
• Buzzing, supportive team environment where success is celebrated
• Regular charity events and team initiatives
• Free street parking available

The Head of Property Management Role

• Support Property Managers across the lettings department
• Monitor property management processes to ensure compliance with core procedures
• Arrange training for new and current staff to achieve required competency levels
• Conduct regular meetings with Property Managers
• Keep Property Managers up to date with latest Fire & Safety legislation
• Monitor Branch Organiser to ensure all tasks are covered and no errors remain
• Balance PM workloads and provide adequate cover across defined areas
• Review and sign off project management tasks
• Oversee TDS deposit disbursement and ending registration
• Review TDS disputes prior to adjudication
• Conduct quarterly reviews for Property Managers alongside Managing Director
• Review and resolve complaints prior to escalation

The Person

• Previous experience as a Senior Property Manager (required)
• Customer-focused with experience in a service-oriented environment
• Strong administrative and IT skills and high attention to detail
• Experience supporting or mentoring colleagues
• Able to manage multiple priorities and balance workloads
• Positive, approachable, and proactive in a team environment
• ARLA or property related qualification is ideal

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management