Head of Programme Administration & Student Experience

University of the Arts London; Greater London; Hybrid; GBP 42.000 - 54.000; Vollzeit

Zusammenfassung

University of the Arts London seeks a motivated leader to head the Programme Administration team at London College of Fashion’s Eastbank site. You will oversee administrative support and record maintenance for your portfolio of courses, ensuring a high-quality service and a smooth student experience from enrolment to graduation.

You will work alongside academics, monitor attendance, exam boards and assessments, manage course documentation and quality processes, and develop your team through

Qualifikationen

• Experience in Further or Higher Education student administration, including registry processes such as enrolment and assessment.
• Enthusiasm for creating a good student experience with evident leadership and line-management ability to set objectives and motivate a team.
• Organised and able to plan a busy workload, communicating with team and key stakeholders.

Aufgaben

• Lead a Programme Administration team and oversee administrative support and record maintenance for a portfolio of courses.
• Ensure excellent service delivery and a seamless student experience from enrolment to graduation.
• Monitor attendance, exam boards and assessments, course documentation and quality processes; collaborate with academics.

Kenntnisse

Leadership

Line-management

Student administration

Enrolment & assessment

Organisational planning

Stakeholder communication

Jobbeschreibung

University of the Arts London seeks a motivated leader to head the Programme Administration team at London College of Fashion’s Eastbank site. You will oversee administrative support and record maintenance for your portfolio of courses, ensuring a high-quality service and a smooth student experience from enrolment to graduation.

You will work alongside academics, monitor attendance, exam boards and assessments, manage course documentation and quality processes, and develop your team through