Head of Product

JR United Kingdom; Greater London; On-site; GBP 119,000 - 140,000; Full time

Job summary

A high-growth tech business in Central London is seeking a Head of Product to lead the development of an AI-first CRM platform. This role offers full product ownership with the potential for significant industry impact, backed by a visionary leadership team. Ideal candidates will have experience in CRM platforms and a passion for creating high-quality product experiences.

Qualifications

• Experience leading CRM or customer-facing platforms from scratch.
• Ability to own end-to-end product delivery in lean teams.

Responsibilities

• Lead product vision, strategy, and delivery across three core pillars.
• Own the product from discovery to MVP in under 9 months.

Skills

Leadership

Product Strategy

Agile Methodologies

Job description

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Product: AI-Driven CRM & Customer Experience Platform

Location: Central London 2 times a week

Salary: up to £140,000

A high-growth tech business is building a next-generation, AI-first CRM and customer experience platform which will serve over 30M customers by 2027.

They’re hiring a Head of Product to lead from discovery to MVP in under 9 months. You’ll own the product vision, strategy and delivery across three core pillars:

• Agent CRM: AI-augmented, intuitive tooling
• Mobile App: Proactive, self-serve customer experience (think Monzo/Starling-style flow)
• Concierge Journeys: Seamless workflows for billing and account services

Why this role stands out:

• Greenfield build with full product ownership
• Backed by a visionary leadership team investing in world-class tech
• Product has spin-out potential as a SaaS platform
• Work alongside exceptional technologists and product thinkers

You’ll thrive here if you:

• Have led CRM or customer-facing platforms from scratch
• Are comfortable owning end-to-end product delivery in lean teams
• Know how to ship fast while keeping quality high
• Care about elegant, high-utility product experiences

This is a rare opportunity to define a flagship product with genuine industry impact.

Apply now or reach out for more details.