Head of Platform Engineering & Salesforce Modernisation

Sky; Livingston; On-site; GBP 120,000 - 170,000; Full time

Benefits offered by this job

Free Sky TV or NOW package

Pension package with up to 9% employer

Private healthcare with mental health

Aviva Digital GP and dental insurance

Discounts on Sky products

Sharesave and Tech schemes

Job summary

Sky Business Technology (SBT) seeks a senior engineering leader to drive platform evolution across Sky's customer management and billing ecosystems. You will set the engineering strategy, raise standards, and guide design, build, test, release and operations to deliver secure, scalable, and resilient services.

Working with Architecture, Product, Delivery and Operations, you will unleash the Salesforce-based platform and enable AI capabilities at scale, shaping solutions that delight Sky Business

Qualifications

• Experience in customer management, billing, subscription, provisioning, data or integration platforms.
• Experience leading engineering with the Salesforce platform.
• Senior engineering leader with platform transformation background.
• Able to lead teams through ambiguity, change, prioritisation challenges.
• Strong coach and mentor, developing technical, leadership and delivery capability across teams.
• Builds inclusive, collaborative, learning, high-performing cultures focused on accountability and improvement.
• Experience in complex environments where availability, scale, security and customer impact matter.
• Strong grounding in software engineering, systems integration, SDLC, automation, release and operations.
• Comfortable working with strategic partners, system integrators and mixed delivery models.
• Strong experience of agile, scaled delivery and modern operating models.
• Proven track record in platform modernisation, legacy reduction, technical debt and sustainable roadmaps.

Responsibilities

• Inspire, coach and lead engineering teams with clear ownership and quality focus.
• Own the platform evolution engineering strategy and roadmap aligned to Sky Business priorities.
• Establish modern engineering practices across design, build, test, release and operations.
• Assure technical design quality, engineering standards and solution integrity across squads and partners.
• Ensure solutions are secure, resilient, scalable and meet requirements.
• Lead pragmatic platform modernisation, reducing legacy risk while balancing resilience and cost.
• Partner with Architecture, Product, Delivery and Operations.
• Get the best out of Salesforce capabilities for Sky Business.
• Ensure engineering embraces meaningful AI capabilities at speed and scale.

Skills

customer management

Salesforce platform

platform transformation

ambiguous change management

coaching and mentoring

inclusive culture building

scalability and security

SDLC and automation

agile and scaled delivery

engineering leadership

platform modernisation

legacy reduction

Tools

Salesforce

Job description

Sky Business Technology (SBT) seeks a senior engineering leader to drive platform evolution across Sky's customer management and billing ecosystems. You will set the engineering strategy, raise standards, and guide design, build, test, release and operations to deliver secure, scalable, and resilient services.

Working with Architecture, Product, Delivery and Operations, you will unleash the Salesforce-based platform and enable AI capabilities at scale, shaping solutions that delight Sky Business