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Nottinghamshire Healthcare NHS Foundation Trust in Nottingham is seeking a Head of Patient Safety, Quality and Experience to provide senior leadership across designated services, ensuring safe, high-quality, person-centred care.
You will drive clinical governance, oversee learning from incidents and feedback, implement PSIRF, foster a learning culture, and advise senior leaders on safety, service quality and patient experience while collaborating with operations to refine services.
Job Title: Head of Patient Safety, Quality and Experience
Employer: Nottinghamshire Healthcare NHS Foundation Trust
Job Type: Full Time
Location: Nottingham, United Kingdom
Salary/Rate: 66,582 to 77,368 £ / Year
UK Visa Sponsorship: Available
Provide senior leadership and oversight to ensure safe, high-quality and person-centred care across designated services.
Ensure effective clinical governance systems and promote accountability, openness and continuous improvement.
Oversee learning from patient safety incidents, complaints and feedback.
Implement and sustain the Patient Safety Incident Response Framework (PSIRF).
Promote a learning-focused culture that prioritises improvement rather than blame.
Work closely with the Head of Operations to maintain safe and effective day-to-day services.
Advise and challenge senior leaders on patient safety, service quality and patient experience.
Support service development, redesign and the implementation of strategic improvements.
Be a registered practitioner in a relevant profession aligned with the service specialism.
Hold a master’s-level qualification or equivalent experience in a relevant sector.
Have a relevant management qualification at Level 6 or above, or equivalent experience.
Demonstrate significant experience managing people, services and resources within the NHS or other relevant public, private or voluntary‑sector organisations.
Have experience in budget management, financial planning, monitoring and reporting.
Possess relevant skills and experience for the chosen leadership area.
Demonstrate strong leadership, interpersonal and team‑development skills.
Have excellent communication, negotiation and stakeholder‑management abilities.
Show experience in service redesign, organisational transformation and continuous improvement.
Be capable of strategic planning, effective delegation and prioritising competing demands.
Have strong analytical, problem‑solving and decision‑making skills.
Be proficient in Microsoft Office and other relevant organisational IT systems.
Hold current UK professional registration and satisfy the required Disclosure and Barring Service (DBS) checks.