Senior Leader, Patient Safety, Quality & Experience

EasyInfoBlog.com LLC; Nottingham; Hybrid; GBP 67,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

UK visa sponsorship

Senior leadership opportunity

Career development

Professional growth

Collaborative working

Job summary

Nottinghamshire Healthcare NHS Foundation Trust in Nottingham is seeking a Head of Patient Safety, Quality and Experience to provide senior leadership across designated services, ensuring safe, high-quality, person-centred care.

You will drive clinical governance, oversee learning from incidents and feedback, implement PSIRF, foster a learning culture, and advise senior leaders on safety, service quality and patient experience while collaborating with operations to refine services.

Qualifications

• Be a registered practitioner in a relevant profession aligned with the service.
• Hold a master’s-level qualification or equivalent experience in a relevant sector.
• Have a relevant management qualification at Level 6 or above, or equivalent experience.
• Demonstrate significant experience managing people, services and resources within the NHS or other relevant public, private or voluntary‑sector organisations.
• Have experience in budget management, financial planning, monitoring and reporting.
• Possess relevant skills and experience for the chosen leadership area.
• Demonstrate strong leadership, interpersonal and team‑development skills.
• Have excellent communication, negotiation and stakeholder‑management abilities.
• Show experience in service redesign, organisational transformation and continuous improvement.
• Be capable of strategic planning, effective delegation and prioritising competing demands.
• Have strong analytical, problem‑solving and decision‑making skills.
• Be proficient in Microsoft Office and other relevant organisational IT systems.
• Hold current UK professional registration and satisfy the required Disclosure and Barring Service (DBS) checks.

Responsibilities

• Provide senior leadership and oversight to ensure safe, high-quality and person-centred care across designated services.
• Ensure effective clinical governance systems and promote accountability, openness and continuous improvement.
• Oversee learning from patient safety incidents, complaints and feedback.
• Implement and sustain the Patient Safety Incident Response Framework (PSIRF).
• Promote a learning-focused culture that prioritises improvement rather than blame.
• Work closely with the Head of Operations to maintain safe and effective day-to-day services.
• Advise and challenge senior leaders on patient safety, service quality and patient experience.
• Support service development, redesign and the implementation of strategic improvements.

Skills

Leadership

Stakeholder management

Communication

Analytical thinking

Budget management

Education

Master’s degree or equivalent

Management qualification Level 6+

Tools

Microsoft Office

Job description

Nottinghamshire Healthcare NHS Foundation Trust in Nottingham is seeking a Head of Patient Safety, Quality and Experience to provide senior leadership across designated services, ensuring safe, high-quality, person-centred care.

You will drive clinical governance, oversee learning from incidents and feedback, implement PSIRF, foster a learning culture, and advise senior leaders on safety, service quality and patient experience while collaborating with operations to refine services.