Head of Patient Safety, Quality & Experience

Nottinghamshire Healthcare NHS Foundation Trust; Bulwell; In loco; GBP 90.000 - 115.000; Tempo pieno

Descrizione del lavoro

Nottinghamshire Healthcare NHS Foundation Trust invites applications for Head of Patient Safety, Quality & Experience. The role provides senior leadership and oversees safe, high-quality, person-centred care within the IDD Services Leadership Cluster across our care sites.

You will embed PSIRF principles, ensure governance learning from incidents and feedback, and drive a culture of continuous improvement, openness, and just culture, in partnership with the Head of Operations.

Competenze

• Senior leadership experience in healthcare settings.
• Experience implementing governance frameworks.
• Knowledge of PSIRF and patient safety incident management.

Mansioni

• Provide senior leadership for patient safety, quality and experience across specified services.
• Ensure robust governance systems, learning from incidents and feedback.
• Promote a culture of continuous improvement, openness and just culture.
• Collaborate with Head of Operations and senior teams to ensure safe, effective services.

Conoscenze

Leadership

Patient safety expertise

Governance & quality

PSIRF knowledge

Descrizione del lavoro

As part of the implementation of a new leadership structure across the organisation, a number of exciting leadership opportunities have become available.

We are seeking to appoint candidates to the following posts within the Community & Specialist Services Care Group, across the leadership clusters listed below:

IDD Services Leadership Cluster, within the Specialist Services Care Unit.

These roles will play a key part in shaping and delivering high-quality services within our newly established leadership arrangements.

The Head of Patient Safety, Quality & Experience will provide senior leadership and oversight for the delivery of safe, high-quality, person-centred care across specified Services. Head of Patient Safety, Quality & Experience will ensure that governance systems are robust, that learning from incidents, complaints and feedback is embedded, and that a culture of continuous improvement, openness and just culture is promoted.

A critical component of this role is the implementation, oversight and sustainability of the Patient Safety Incident Response Framework (PSIRF). The post-holder will ensure PSIRF principles are embedded in everyday practice across the Service, supporting system-wide learning and improvement rather than blame, and ensuring timely, proportionate, and effective incident responses.

Working in partnership with the Head of Operations, the post-holder will be jointly responsible for ensuring Services are safe, effective, and of high quality on a day-to-day basis. They will provide professional advice, leadership and constructive challenge to the Senior Leadership Team, Wider Leadership Team and Clinical & Operational Leadership Team regarding patient safety, quality and experience.

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The successful candidate will have specialist knowledge, skills and experiencing in providing healthcare to patients in their service and speciality as well as being able to demonstrate competence in expert knowledge base, complex decision-making, skills, and competences for clinical practice.

The specific characteristics of the role are shaped by the clinical context, profession, scope of practice and/or qualifications. The individual will be qualified and have extensive experience in accordance with the requirements for the specific speciality, as set out by the appropriate regulating body (e.g., The Health & Care Professions Council). Please see the job description and person specification for the full details regarding the role.

Base locations for the roles can be negotiated with the appointing manager.

For further information or an informal discussion regarding the roles please contact:

Sarah Grainger for the role within the IDD Services Leadership Cluster