Head of Patient Experience & Engagement

NHS Jobs; Lower Blandford St Mary; On-site; GBP 80,000 - 92,000; Full time

Job summary

NHS Jobs in Bournemouth, Christchurch and Dorset is seeking an Associate Director of Patient Engagement and Experience to lead the Trust’s patient experience strategy and services.

You will provide executive leadership on patient voice, complaints handling, PALS, surveys and co-design, ensuring inclusive engagement and measurable improvements across the organisation.

The post oversees governance, policy translation, and corporate oversight of patient experience, reporting to the Trust Board.

Job description

NHS Jobs in Bournemouth, Christchurch and Dorset is seeking an Associate Director of Patient Engagement and Experience to lead the Trust’s patient experience strategy and services.

You will provide executive leadership on patient voice, complaints handling, PALS, surveys and co-design, ensuring inclusive engagement and measurable improvements across the organisation.

The post oversees governance, policy translation, and corporate oversight of patient experience, reporting to the Trust Board.