Head of Operations

Solace Women's Aid; London; On-site; GBP 48,000 - 56,000; Full time

Job summary

An established organization dedicated to ending gender-based violence is seeking a Head of Operations. This pivotal role involves overseeing a portfolio of Violence Against Women and Girls (VAWG) services across London. You will ensure high standards of service delivery, compliance, and financial management while contributing to strategic planning. Join a survivor-led, anti-racist organization that values justice and equality, and make a lasting impact in the fight against gender-based violence. If you are a seasoned leader passionate about creating change, this opportunity is perfect for you.

Benefits

Flexible working

Generous holiday entitlement

Employer pension contribution

Family-friendly leave

Employee Assistance Programme

Daily clinical debriefing

Access to Inclusion Networks

Flow & Restore yoga classes

Meditation sessions

Cycle to Work Scheme

Qualifications

• Experience managing VAWG services across multiple locations.
• Strong knowledge of legislation related to VAWG.

Responsibilities

• Lead VAWG services ensuring quality and compliance.
• Manage service managers and foster stakeholder relationships.

Skills

Management of VAWG services

Staff management

Budget management

Strategic partnerships

Legislation knowledge

Organizational skills

ICT skills

Job description

Direct message the job poster from Solace Women's Aid

Experienced HR Business Partner | Employee Relations, Policy Development, Change Management, Culture Change and Development

Camden, London (with travel to various project locations)

About Us

Solace Womens Aid is dedicated to ending the harm caused by gender-based violence. We work with women and children, offering services that are tailored to the unique needs of survivors. Our approach is holistic and empowering, partnering with survivors to help them achieve independent, abuse-free lives.

We are now looking for a Head of Operations to join us on a full-time, permanent basis, working 37.5 hours per week. Participation in an on-call rota is required, currently once every 7 weeks.

The Benefits

• Salary of £48,847 - £55,165 per annum, depending on experience (please note, successful candidates are usually appointed at bottom of relevant band)
• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme
  
  

This is a significant opportunity for an experienced leader in VAWG services to join our ambitious organisation at a senior level.

Youll hold a visible leadership role in a feminist, intersectional organisation thats proud to be survivor-led, anti-racist, trauma-informed, and unwavering in its commitment to justice and equality.

With the scope to influence policy, innovate service delivery, and lead exceptional teams, this is your chance to leave a powerful and lasting legacy in the movement to end gender-based violence.

The Role

As a Head of Operations, you will lead a portfolio of Violence Against Women and Girls (VAWG) services across London.

Specifically, you will oversee service delivery across your portfolio, ensuring high standards of quality, contractual compliance, and financial management, all aligned with our strategic goals.

Beyond this, you will also contribute to strategic planning and decision-making, attending senior leadership meetings and leading on key projects that promote safeguarding, health and safety, and staff wellbeing.

Additionally, You Will

• Line manage service managers, offering coaching, mentoring, and performance oversight
• Foster effective stakeholder relationships
• Support service user involvement and meaningful volunteer engagement
  
  

About You

To be considered as a Head of Operations, you will need:

• Demonstrable experience of managing a range of VAWG services across multiple locations
• Extensive staff management experience
• Experience managing complex budgets
• Experience developing and maintaining strategic and operational partnerships
• Strong knowledge of legislation, housing, welfare, and policy related to VAWG
• The ability to evidence service impact and outcomes
• Excellent organisational and ICT skills
  
  

The closing date for this role is 23 May 2025.

Other organisations may call this role Senior Operations Manager, Head of Service Delivery, Service Director, Operations Director Womens Services, or VAWG Services Manager.

Webrecruit and Solace Womens Aid are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to become our next Head of Operations and lead impactful services that change lives, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Strategic Management Services

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