Head of Operations - BCorp SME London

ECW Search; Greater London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player in the FMCG sector is seeking a strategic Head of Operations to drive efficiencies and oversee day-to-day operations. This pivotal role reports directly to the CEO and is crucial for maintaining operational excellence as the company continues to expand. The ideal candidate will have a strong background in operations management, project management, and vendor relations. Join a dynamic team that values innovation and sustainability, and be part of a company that is disrupting the market with its exceptional products. If you're ready to make a significant impact, we want to hear from you!

Benefits

Strong Benefits Package

Long Term Incentive Plan (LTIP)

Short Term Incentive Plan (STIP)

Qualifications

• Proven experience in operations management and business management.
• Strong project management skills with ability to manage multiple projects.
• Excellent leadership capabilities and team management.

Responsibilities

• Provide leadership for operations and finance teams to align with goals.
• Manage NPD and brand-related projects ensuring timely delivery.
• Oversee vendor contracts ensuring compliance and delivery excellence.

Skills

Operations Management

Project Management

Financial Oversight

Vendor Management

Business Analytics

Problem-Solving

Sustainability Practices

Education

Bachelor's Degree in Supply Chain Management

Master's Degree or Professional Certification

Tools

SAP

Oracle

Job description

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Strategic Hiring Partner to Food & Drink SMEs | Founder at ECW | Commercial & Ops Recruiter | Advocate for Growth-Focused Teams | Head of Talent at…

Head of Operations – BCorp SME

• Strong Benefits package on offer including LTIP & STIP
• London based HQ

About the Company

One of the top SME business in the FMCG sector are hiring for their Head of Operations. This is a business that have exploded onto the scene with massive growth plans in grocery retail, a Founder led team that is second to none and a culture up there with the best the industry has to offer.

This is a brand that is as disruptive as they come. They have a brilliant team that have fantastic ideas putting the foundations in place with superb brand building which has created a strong following in their consumers and customer set.

Now is the time to hire a Business Ops leader to drive efficiencies and own the Operations functions as they continue to drive growth. These guys are serious, the products are the best tasting on market & the NPD pipeline is incredible. The time has come for the business to upskill and add firepower to their resources, with this role playing a pivotal part in the strategy for years to come and become part of the operating board in the following years.

About the Role

As this business continues to expand, we're looking for an experienced and strategic Head of Operations to join the team. This role is pivotal to ensuring the business operates at peak efficiency, supporting growth, and maintaining their commitment to quality. We are seeking a highly organised and driven Operations Manager to oversee and enhance our day-to-day business operations. Reporting directly to CEO & Founder, this role is crucial to the efficient and effective functioning of the company. If you have a knack for project management, financial oversight, and operational excellence, we’d love to hear from you.

Responsibilities

• Line Management: Provide leadership and oversight for the operations and finance teams, ensuring alignment with organisational goals and optimal team performance.
• New Product Development (NPD) & Brand Project Management: Take the lead on managing NPD and brand-related projects, ensuring timely delivery and alignment with company objectives.
• Business Scorecard Management: Develop, monitor, and manage the company’s business scorecard, tracking key performance indicators (KPIs) to drive continuous improvement.
• Vendor & Partner Management Oversee vendor and partner contracts, ensuring compliance and delivery excellence. Foster strong relationships to support company goals. Monitor and improve 3PL performance based on KPIs such as delivery times, cost-efficiency, order accuracy. Negotiate contracts with suppliers, manufacturers, and logistics partners.
• Business Reporting: Manage and refine business reporting processes, ensuring accurate and actionable insights for decision-making at all levels. Utilise data analytics to improve forecasting accuracy, track operational costs, and drive supply chain improvements. Provide reports to senior management on supply chain performance, costs, improvements.
• Sustainability and Compliance: Ensure supply chain operations adhere to all relevant regulations, including food safety standards and environmental regulations. Work with suppliers and partners to enhance sustainability initiatives, such as reducing carbon footprint, minimising packaging waste, and sourcing ethically. Work with B-Corp to ensure we hit all our objectives and continuously improve in line with playbook.

Qualifications

Bachelor’s degree in supply chain management, Operations, Business, or a related field. A master’s degree or professional certification (e.g., APICS, CIPS) is a plus.

Required Skills

• Proven experience in operations management, business management, or a related role
• Proven experience managing third-party logistics (3PL) partners and external suppliers.
• Strong project management skills, with the ability to manage multiple complex projects simultaneously.
• Excellent leadership and team management capabilities.
• Proficiency in business analytics and reporting tools.
• Experience with vendor and partner relationship management.
• Excellent problem-solving skills and a proactive approach to identifying opportunities for improvement.
• Proficiency in supply chain management software (e.g., SAP, Oracle, or similar platforms).
• Commitment to sustainability and knowledge of ethical sourcing practices including B Corp will be a plus.

Want to know more? We hope so... We’d love to receive and review your application. We will start the recruitment process immediately so get in touch with our ECW Search on [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance, Project Management, and Strategy/Planning

• Industries

  Food and Beverage Manufacturing, Business Consulting and Services, and Operations Consulting

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