Head of Operational Delivery

TN United Kingdom; United Kingdom; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is searching for a dynamic Head of Operational Delivery to manage National Ambulance Control Centres. This role requires exceptional leadership skills and the ability to inspire a multidisciplinary team while ensuring service delivery meets performance targets. The successful candidate will have significant management experience and a proven record of success. This is a unique opportunity to make a meaningful impact within a vital public service, promoting wellbeing and operational excellence in a supportive environment.

Qualifications

• Proven record of success in managing multidisciplinary teams.
• Exceptional people management skills and ability to inspire others.

Responsibilities

• Oversee the operation of National Ambulance Control Centres.
• Ensure performance targets on service delivery are met.

Skills

Personnel Management

Leadership

Communication Skills

Decision-Making

Team Management

Education

Experience in Middle/Senior Management

Job description

Social network you want to login/join with:

Head of Operational Delivery, see below, UK

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Client:

NHS Scotland

Location:

see below, UK, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0c261474e482

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Location: Either Glasgow or South Queensferry

We are seeking a dynamic, inspirational, and experienced manager who will be responsible to the General Manager for managing National Ambulance Control Centres.

The role includes oversight and responsibility for the operation of ACC, meeting performance targets on service delivery while ensuring staff wellbeing. You must be capable of working independently and have experience managing multidisciplinary teams. Exceptional personnel management skills and the ability to lead and inspire your team are essential.

As a key member of the ACC Senior Leadership Team, you should have significant experience at middle or senior management levels within a similar organization, with a proven record of success, sound judgment, and decision-making. Additionally, you should demonstrate performance delivery and exceptional people management skills, along with strong communication and interpersonal skills.

The base location for this position will be Edinburgh or Glasgow, as agreed with the successful candidate.

For an informal discussion or further information, please contact Mr. Allan Shields at [emailprotected]

Note: Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check than currently required. If classified as a "regulated role," your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. Any changes to the requirements will be confirmed by the Hiring Manager or Recruitment Team. For more details, visit: Disclosure Scotland Changes.

NHS Scotland is committed to promoting equality and diversity within our workforce and eliminating unlawful discrimination. We aim for our workforce to be truly representative, with each employee feeling respected and able to give their best. We welcome applications from all sections of society.