Head of Operational Delivery

Head of Operational Delivery, Scotland, United Kingdom

Client: Scottish Ambulance Service

Location: Glasgow or South Queensferry

Job Category: Other

EU work permit required: Yes

Job Reference: a4fcdbd71e30

Job Views: 8

Posted: 29.04.2025

Expiry Date: 13.06.2025

Job Description:

We are seeking a dynamic, inspirational, and experienced manager responsible to the General Manager for managing the National Ambulance Control Centres.

The role oversees the operation of ACC, ensuring performance targets on service delivery are met while maintaining staff wellbeing. The successful candidate must be able to work independently, have experience managing multidisciplinary teams, and possess exceptional personnel management skills to lead and inspire.

As a key member of the ACC Senior Leadership Team, you should have significant experience at middle or senior management levels within a similar organization, with a proven track record of success, sound judgment, and decision-making. Evidence of performance delivery, exceptional people management skills, and partnership working are essential. Strong communication and interpersonal skills are also required.

The base location will be Edinburgh or Glasgow, agreed with the successful candidate.

Due to legislative changes effective from 1 April 2025, this role may require a different level of criminal records check than currently. If classified as a "regulated role," your appointment will be subject to joining the PVG Scheme. Any changes to the requirements will be confirmed by the Hiring Manager or Recruitment Team. For more details, visit: Disclosure Scotland Changes.

NHS Scotland is committed to promoting equality and diversity within our workforce and eliminating unlawful discrimination. We aim for a workforce that is truly representative and where each employee feels respected and empowered. We welcome applications from all sections of society.