Head of Office Services & Workplace Experience

Seven Investment Management LLP; Greater London; Sur place; GBP 55 000 - 75 000; Plein temps

Résumé du poste

Seven Investment Management LLP in London seeks an Office Services Manager to lead the London office services function across 1 Angel Court and 4 Moorgate. The role covers facilities, front-of-house, and the employee and visitor experience.

You will manage the Office Services Lead and Office Experience Lead, collaborating with the Group Real Estate & Facilities Manager to uphold health, safety, compliance and a scalable operating model. Strong leadership and budgeting skills are essential.

Qualifications

• Knowledge of workplace health and safety responsibilities and operational risk management.
• Knowledge of facilities services, workplace maintenance, contractor management, and supplier performance.
• Understanding of budget control, purchasing, invoice validation and approval processes.
• Governance, service standards, business continuity, and continuous improvement in operations.

Responsabilités

• Lead, develop and support London Office Services team with clear objectives and service standards.
• Manage performance through feedback, reviews and coaching.
• Enable the Office Services Lead and Office Experience Lead to manage daily delivery with oversight.
• Oversee delivery of workplace, facilities, and front-of-house services across London offices and employee experience.
• Ensure offices are well maintained, resourced and professionally presented for staff and visitors.
• Resolve operational issues promptly and maintain business continuity and coverage.
• Support Health, safety and compliance across London offices.
• Coordinate inspections, risk assessments and statutory servicing; keep records and track actions.
• Manage relationships with landlords, building teams, contractors and suppliers, including performance oversight.
• Monitor budgets, validate invoices and identify cost-saving opportunities.
• Develop procedures and service standards; maintain governance-ready records.
• Prepare operational updates and management information for continuous improvement.
• Act as senior Office Services contact and escalate major risks as needed.

Connaissances

Workplace health & safety

Facilities management

Budget control & purchasing

Governance & continuity

Communication

MS Office

Multi-location support

Formation

IOSH/NEBOSH or equivalent

Facilities management qualification

First Aid & Fire Marshal training

Outils

Microsoft Office

Description du poste

Seven Investment Management LLP in London seeks an Office Services Manager to lead the London office services function across 1 Angel Court and 4 Moorgate. The role covers facilities, front-of-house, and the employee and visitor experience.

You will manage the Office Services Lead and Office Experience Lead, collaborating with the Group Real Estate & Facilities Manager to uphold health, safety, compliance and a scalable operating model. Strong leadership and budgeting skills are essential.