Head of Multi-Site Operations

AWD online; Birmingham; Presencial; GBP 63.000 - 77.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Private medical cover

Descripción de la vacante

AWD online is seeking a Field-based Head of Operations to shape commercial performance, people capability and customer standards across a multi-site estate.

Reporting to a senior operations leader, the Head of Operations will own P&L and EBITDA, coach regional leaders and drive growth with extensive travel across England and surrounding regions.

This senior, permanent role offers a company car and private medical cover, with a full UK driving licence and willingness to travel as required.

Formación

• Senior operational leadership experience across multi-site environments (retail/hospitality/foodservice) with accountability for large geographic regions
• Proven track record leading field-based leadership teams and operational support functions
• Strong commercial acumen with delivery of sales growth, EBITDA and multi-site P&L management
• Leadership, coaching, succession planning and people development capability
• Experience leading operational change and embedding new processes across dispersed teams
• Strong stakeholder management and influencing skills with senior leaders and external partners
• Analytical, organisational and planning skills with KPI interpretation and prioritisation
• Advanced Microsoft Excel, PowerPoint and Word skills (MS Office)

Responsabilidades

• Lead field-based regional and district leaders to drive performance.
• Own P&L and EBITDA across the estate and manage cost controls.
• Develop and embed operational strategy, brand standards and KPIs.
• Drive customer experience, service quality and cleanliness across sites.
• Ensure health and safety compliance, audits and cash controls.
• Build relationships with senior leadership and external partners.
• Lead business reviews and continuous improvement initiatives.
• Conduct coaching visits and lead project teams across the network.

Conocimientos

Leadership

P&L management

Stakeholder management

People development

Strategic change

Analytical skills

Herramientas

Microsoft Excel

PowerPoint

Word

Descripción del empleo

AWD online is seeking a Field-based Head of Operations to shape commercial performance, people capability and customer standards across a multi-site estate.

Reporting to a senior operations leader, the Head of Operations will own P&L and EBITDA, coach regional leaders and drive growth with extensive travel across England and surrounding regions.

This senior, permanent role offers a company car and private medical cover, with a full UK driving licence and willingness to travel as required.