Operations Director

Spencer - Richardson; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Car allowance

Bonus

25 days holiday

Job summary

A leading family owned business in the UK is seeking a strategic Operations Director to oversee multiple depots nationwide. The role includes defining operational strategy, driving efficiency and profitability, and leading an experienced team. Ideal candidates will have extensive operations leadership experience, with proven skills in multi-site management and fiscal control. This position offers an attractive salary, car allowance, bonus, and benefits, including 25 days of holiday.

Qualifications

• Senior leadership experience at board level or above.
• Expertise in multi-site operations, engineering, design, production, logistics and fiscal control.
• Track record scaling operations across national networks and driving operational excellence.
• Exceptional leadership and strategic planning capabilities.
• Strong organisational, problem-solving and communication skills.
• Experience delivering cost efficiencies and margin improvements at scale.
• Commercial and financial acumen with budget management experience.

Responsibilities

• Define and execute the Group operational strategy.
• Provide executive oversight of operational functions including logistics.
• Govern KPIs covering utilisation, turnaround time, and profitability.
• Drive operational efficiency to maximise return on investment.
• Lead and develop operational leadership teams across all sites.
• Lead Regional Managers and depot leadership teams across sites and develop a high-performing culture.
• Drive workforce planning and leadership development programmes across the Group.
• Ensure risk, compliance and QHSE alignment with group objectives.

Skills

Experienced operations leadership experience at a senior level

Expert knowledge of multi-site operations

Proven record of scaling operations

Exceptional leadership and strategic planning

Excellent organisational and problem-solving skills

Demonstrated experience of cost efficiencies

Commercial and financial acumen

Job description

We are managing the search for a new Board-level Operations Director for a leading family owned business delivering a range of equipment and solutions including in-house engineering and manufacturing capabilities to the construction, civil engineering, infrastructure, utilities and industrial sectors.

The role is responsible for the strategic and operational activities across multiple depots uk wide. You will be responsible driving efficiency, profitability, compliance and sustainable growth, leading an experienced operations team to ensure continuous improvement , new site setup, and strategic initiatives that ensure a safe and high quality service to their customers.

Key responsibilities:

Strategic Leadership

• Define and execute the Group operational strategy aligned to long-term growth, asset utilisation and profitability objectives.
• Collaborate with executive leadership to ensure operational capacity and depot infrastructure supports commercial expansion.
• Drive operational transformation initiatives focused on process optimisation, cost efficiency and service excellence.
• Monitor industry, regulatory and technical developments to ensure the business remains compliant, competitive and operationally progressive.

Operational Management

• Provide executive oversight of operational functions including depots, logistics, workshops, yard operations, supply chain, engineering, and customer service delivery.
• Governance of stock control nationwide, ensuring accurate inventory, consistent standards, effective auditing, and robust control measures.
• Establish and govern KPIs covering utilisation, turnaround time, logistics efficiency, service levels and Group profitability.
• Hold accountability for operational performance, cost control and margin protection.
• Analyse financial and operational reporting to identify inefficiencies and implement corrective action.
• Approve expenditures and resource allocation.
• Drive operational efficiency to maximise return on investment and increase margins.
• Lead and develop Regional Managers, Depot Managers and operational leadership teams across all sites.
• Build and develop a culture of accountability, collaboration, and high performance.
• Implement workforce planning and leadership development programmes.
• Drive accountability frameworks aligned to operational KPIs and company objectives.

Risk & Compliance Management

• Working collaboratively with the QHSE Director

Key Skills & Experience:

• Experienced operations leadership experience at a senior level.
• Expert knowledge and understanding of multi-site operations, engineering, design, production, logistics and fiscal control.
• Proven record of scaling operations across multi-site networks and operational excellence.
• Exceptional leadership and strategic planning capabilities.
• Excellent organisational, problem-solving and communication skills.
• Demonstrative experience of cost and operational efficiencies on a national level.
• Commercial and financial acumen and budget management experience.

The opportunity has an attractive base salary, car allowance, bonus and benefits including 25 days holiday.