Head of Membership Growth

TEAM; Guildford; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid from Guildford HQ

Remote possible for exceptional cases

Industry events across the UK

Job summary

TEAM in Guildford is seeking a Head of Membership Growth to lead our UK recruitment community. You will drive membership growth, nurture relationships with recruitment business owners and help TEAM become the UK's leading recruitment community.

This hybrid role offers UK-wide activities, events and a potential fully remote arrangement for exceptional candidates. You will shape sales strategy, manage the sales journey, and work with marketing and ops to maximise onboarding success.

Qualifications

• Proven success in consultative sales or business development.
• Experience building commercial relationships with business owners and senior decision-makers.
• Strong CRM experience, ideally HubSpot or similar.
• Recruitment industry knowledge or membership sales is advantageous.
• Established recruitment industry network beneficial for remote candidates.

Responsibilities

• Drive consistent membership growth by managing the complete sales journey from initial enquiry through to successful onboarding handover.
• Generate new opportunities through networking, LinkedIn, referrals, recruitment events, marketing campaigns and your own business development activity.
• Build strong relationships with recruitment founders, agency owners and industry contacts across the UK.
• Work closely with our marketing, membership success, operations and leadership teams to improve lead generation, conversion and onboarding.
• Manage pipeline activity, forecasting and CRM records through HubSpot while delivering against agreed commercial KPIs.
• Represent TEAM professionally at regional events, exhibitions and throughout the wider recruitment industry.

Skills

Consultative sales

Business development

CRM experience

Relationship building

Recruitment industry knowledge

Tools

HubSpot

Job description

Every new member you bring on board has the potential to strengthen an entire community of independent recruiters. As our Head of Membership Growth, you'll play a leading role in expanding TEAM's network, building lasting relationships with recruitment business owners and helping us achieve our ambition of becoming the UK's leading recruitment community.

At TEAM, we've built a thriving network of more than 540 independent recruitment agencies and over 100 trusted Service Partners. Our members benefit from industry-leading collaboration, commercial support, supplier savings, learning opportunities and a nationwide community designed to help recruitment businesses succeed.

What's in it for you

• Join one of the UK's most established and respected recruitment membership organisations.
• Hybrid working from our Guildford headquarters, with regular attendance at industry and member events across the UK.
• Exceptional candidates with an extensive recruitment industry network may be considered for a fully remote arrangement.
• Broad salary range with performance bonus, reflecting the level of commercial expertise you bring.
• The opportunity to shape future sales strategy and influence the continued growth of TEAM.
• Represent a genuinely valuable proposition that helps recruitment businesses become more profitable, connected and successful.

Your responsibilities as Head of Membership Growth

• Drive consistent membership growth by managing the complete sales journey from initial enquiry through to successful onboarding handover.
• Generate new opportunities through networking, LinkedIn, referrals, recruitment events, marketing campaigns and your own business development activity.
• Build strong relationships with recruitment founders, agency owners and industry contacts across the UK.
• Work closely with our marketing, membership success, operations and leadership teams to improve lead generation, conversion and onboarding.
• Manage pipeline activity, forecasting and CRM records through HubSpot while delivering against agreed commercial KPIs.
• Represent TEAM professionally at regional events, exhibitions and throughout the wider recruitment industry.

What we're looking for in a Head of Membership Growth

• Proven success managing a consultative sales or business development pipeline.
• Experience building commercial relationships with business owners and senior decision-makers.
• Strong CRM experience, ideally including HubSpot or similar platforms.
• Recruitment industry knowledge, membership sales or professional services experience would be highly advantageous.
• An established recruitment industry network would be beneficial, particularly for candidates seeking a fully remote position.

Working Hours

• Full-time, Monday to Friday. This is a hybrid position based in Guildford, with at least two days each week spent at TEAM HQ alongside regular travel to member and industry events across the UK.
• Exceptional fully remote candidates will also be considered where appropriate.