Head of Major Accounts

PHS Group Limited; Tamworth; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading hygiene services provider in the UK is seeking a Senior Account Leader. This role involves managing a diverse portfolio of Major Accounts with interests ranging from £25k to £100k annually. You will lead a team of Major Customer Account Managers, drive strategic growth initiatives, and strengthen client relationships. The ideal candidate should have a strong background in B2B sales and be an innovative team manager capable of delivering high standards. This position offers the opportunity to thrive in a dynamic business environment.

Qualifications

• Proven history of operating within sales and service B2B environment at a senior level.
• Experience managing and leading a team.
• High energy and pace; decisive and resilient.

Responsibilities

• Achieve annual new business growth target from Major Accounts.
• Retain and secure business in Majors for future growth.
• Create strategic development plans for customers.

Skills

Team leadership

B2B sales experience

Analytical thinking

Commercial awareness

Job description

Proven history of operating within sales and service B2B environment (service or consumables) at a senior level.Experience in managing and leading a team.Someone who has high energy and paceAn experienced leader.An enthusiastic and innovative people manager with a proven history of operating within sales and service B2B environment (service or consumables) at a senior level.High professional and personal standards.A commercially savvy analytical thinker.Can be decisive and resilient.Someone who can challenge respectfully, constructively, and effectively.

In return for your commitment and expertise, you will get phs Group hygiene division . Strategically driving activity in Major accounts with a diverse portfolio of accounts across all market sectors. This role focuses on the management and growth of these accounts with annual spends from £25k to £100k.Leading a team of Major Customer Account Managers , you will need to develop an in depth understanding of your customers businesses, their needs, and expectations, to successfully retain and grow our coverage across the Majors diverse portfolio.

Key Tasks

• Achieve an annual new business growth target from a portfolio of Major Accounts across the core market sectors.
• Retain and secure the pool of business in Majors to ensure a strong foundation for growth in the future.
• Create innovative, strategic development plans for customer ensuring they add value for the customer and satisfy PHS Commercial requirements.
• Work with the other management heads and MCAMs to implement a tiered approach to understand client organisations and build strong working partnerships across all areas of the business.
• Create and develop supporting procedures and reporting that add value to the customer and PHS.
• Set the standards for effectiveness, efficiency and quality of sales and account management activity to maximise return especially regarding all levels of contract and framework agreements.