Head of IT - Strategic Leader for Multi-Site Retail

Gravitas Group; Greater London; On-site; GBP 100,000 - 115,000; Full time

Job summary

Gravitas Group in London is seeking a Head of IT to lead a fast‑paced retail IT function on‑site. You will shape the IT strategy, manage a hybrid estate and balance hands‑on technical authority with strategic leadership.

You will drive governance, vendor management and service delivery across HQ and stores, ensuring uptime, security and scalable processes for a £250m+ business. Strong engineering roots and retail tech exposure are highly valued.

Qualifications

• Senior IT leadership experience in a fast‑paced, complex environment (multi‑site retail).
• Engineering roots with ability to lead and still engage technically.
• Retail/e‑commerce exposure and international operations preferred.

Responsibilities

• Lead, mentor and develop IT teams; drive accountability and improvement.
• Own a hybrid estate; ensure reliable integration of on‑prem and cloud.
• Set governance, standards, and vendor management across IT.
• Drive service delivery, reduce downtime and improve user experience.

Skills

IT leadership

Retail IT experience

Hybrid cloud

Systems administration

Network engineering

Tools

JAMF

Intune

Google Workspace

Microsoft 365

Entra ID

AD

Okta

GPOs

Mac endpoint management

Windows endpoint management

Job description

Gravitas Group in London is seeking a Head of IT to lead a fast‑paced retail IT function on‑site. You will shape the IT strategy, manage a hybrid estate and balance hands‑on technical authority with strategic leadership.

You will drive governance, vendor management and service delivery across HQ and stores, ensuring uptime, security and scalable processes for a £250m+ business. Strong engineering roots and retail tech exposure are highly valued.