Head of Infrastructure Portfolio Manager

Harvey Nash; Manchester; On-site; GBP 90,000 - 110,000; Full time

Benefits offered by this job

2 Days Onsite

Bonus 10%

Job summary

Harvey Nash is seeking a Head of Infrastructure Portfolio Manager in Manchester to lead strategic management and delivery across TechOps, Infrastructure, Networks and ITIL. This hands-on senior role builds a portfolio from projects, programmes and BAU, challenging senior technical stakeholders and rescuing high-risk programmes with disciplined governance and clear executive reporting.

You will drive Agile and Waterfall delivery, embed JIRA/Confluence governance, and manage relationships up to

Qualifications

• Strong understanding of TechOps and infrastructure delivery.
• Proven experience managing Infrastructure, Network, DBA, Data Centre or ITSM programmes.
• Rescue failing programmes and turn delivery around.
• Hands-on JIRA and Confluence experience.
• Excellent executive stakeholder management.
• Expertise in both Agile and Waterfall delivery.

Responsibilities

• Build and own the TechOps portfolio, including projects, programmes and BAU backlog.
• Own strategic portfolio planning, sequencing, prioritisation and dependencies.
• Personally lead and rescue complex, high-risk infrastructure programmes.
• Provide hands‑on technical challenge across Infrastructure, Networks, DBA, Data Centres, ITSM and ITIL.
• Own critical paths, change control, governance and delivery confidence.
• Manage senior stakeholder and C‑suite/exec‑level relationships, including challenging upward where required.
• Drive Agile and Waterfall delivery, using flow metrics including cycle time, WIP and throughput.
• Build portfolio views and governance using JIRA and Confluence.
• Ensure risks, dependencies and ownership gaps are identified and resolved.
• Deliver clear, evidence‑led executive reporting and trend‑based portfolio insights.
• Support delivery within regulated environments, ensuring appropriate audit trails and compliance evidence.

Skills

TechOps delivery

Portfolio planning

Leadership

Delivery governance

Tools

JIRA

Confluence

Job description

Head of Infrastructure Portfolio Manager

We’re looking for a Head of Infrastructure Portfolio Manager to lead the strategic management, design and execution of a complex TechOps portfolio.

This is a hands‑on senior leadership role for someone who can build a portfolio from projects, programmes and BAU demand, challenge senior technical stakeholders, rescue high-risk programmes and bring strong delivery discipline across Infrastructure, Networks, DBA and wider TechOps.

Key Responsibilities

• Build and own the TechOps portfolio, including projects, programmes and BAU backlog.
• Own strategic portfolio planning, sequencing, prioritisation and dependencies.
• Personally lead and rescue complex, high-risk infrastructure programmes.
• Provide hands‑on technical challenge across Infrastructure, Networks, DBA, Data Centres, ITSM and ITIL.
• Own critical paths, change control, governance and delivery confidence.
• Manage senior stakeholder and C‑suite/exec‑level relationships, including challenging upward where required.
• Drive Agile and Waterfall delivery, using flow metrics including cycle time, WIP and throughput.
• Build portfolio views and governance using JIRA and Confluence.
• Ensure risks, dependencies and ownership gaps are identified and resolved.
• Deliver clear, evidence‑led executive reporting and trend‑based portfolio insights.
• Support delivery within regulated environments, ensuring appropriate audit trails and compliance evidence.

Key Experience

• Strong understanding of TechOps and infrastructure delivery.
• Proven experience managing Infrastructure, Network, DBA, Data Centre or ITSM programmes.
• Demonstrable experience rescuing failing programmes and turning delivery around.
• Strong technical credibility and willingness to get into the detail, rather than relying solely on Project Managers.
• Excellent stakeholder management with the confidence to challenge senior/exec stakeholders.
• Strong portfolio, programme and project management expertise.
• Hands‑on JIRA / Confluence experience.
• Strong understanding of both Agile and Waterfall delivery methodologies.

Head of Infrastructure Portfolio Manager | Manchester | £100k + 10% Bonus | 2 Days Onsite