Head of HR Operations & Digital Optimisation

JR United Kingdom; England; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company in the UK seeks a Head of HR Operations & Digital Optimisation to enhance HR processes and services. The role involves leading the HR Operations team, compliance management, and implementing HRIS improvements to boost efficiency and employee experience.

Qualifications

• Proven experience leading HR Operations.
• Strong expertise in HRIS and automation.
• Deep understanding of employment law.

Responsibilities

• Develop and implement HR Operations strategy.
• Lead and develop HR Operations team.
• Ensure compliance with employment laws and governance frameworks.

Skills

HR technology

Stakeholder management

Analytical skills

Change management

Job description

The job description is comprehensive and well-structured, but it can be improved for clarity and readability by fixing minor formatting issues and removing redundant or irrelevant content. Here is a refined version:

Head of HR Operations & Digital Optimisation, England

Client: Elliott Scott - HR search & recruitment

Location: England, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 28

Posted: 27.05.2025

Expiry Date: 11.07.2025

Job Description:

The role

We are seeking a Head of People Experience to lead and develop this function, reporting to the HR Director. The focus will be on evolving and streamlining processes to enhance efficiency. Experience in implementing and embedding an HR system is essential, as the company plans to replace its current HR system. The ideal candidate will have a tech-focused mindset to improve process efficiency and service delivery, ensuring seamless HR services and a strong employee experience.

Salary range: Competitive

About the company

Our client is a market-leading brand known for innovation and performance. With recent investment and energy, the business is poised for growth, challenging the status quo, embracing continuous learning, and fostering a diverse and inclusive culture.

Key responsibilities

• Develop and implement HR Operations strategy aligned with broader HR initiatives.
• Lead and develop a high-performing HR Operations team.
• Oversee core HR services and employee lifecycle management.
• Ensure compliance with employment laws, policies, and governance frameworks.
• Act as the primary escalation point for HR issues and employee queries.
• Collaborate with the Payroll Manager to improve payroll processes.
• Evaluate and optimise benefits offerings.
• Ensure GDPR-compliant employee data management.
• Develop HR metrics and KPIs for performance assessment.
• Enhance HR technology to automate and improve processes.
• Implement best-practice HR policies and process improvements.
• Advise senior leaders on HR operational matters.
• Partner with internal teams and external providers to optimise HR systems and benefits.
• Proven experience leading HR Operations.
• Strong expertise in HR technology, HRIS, and automation.
• Excellent stakeholder management skills.
• Deep understanding of employment law and HR governance.
• Strong analytical skills and experience with HR metrics.
• Ability to drive change and improve employee experience.

The role is based between Northampton and Oxford, with relocation support available.

How to apply

If interested, please apply or contact Kirstin Hunt at [emailprotected] (Job code KH/57372). If you require adjustments or support during recruitment, please let us know. Only shortlisted candidates will be contacted.

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