Head of HR - Bars

BrewDog; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Pension up to 10%

Staff discount

Extra holiday days

Job summary

BrewDog is seeking a Head of HR for Bars to lead operational and strategic HR support across our Bars business. You will oversee HR partnering across UK bar sites, building capability within your team, and guiding leadership through complex employee relations while balancing commercial priorities with employee experience.

You will work with the UK HR team and travel across sites, including London, to ensure consistent partnering and delivery of HR initiatives across the Bars estate.

Qualifications

• Significant experience in operational HR partnering or HR leadership roles within hospitality, retail or fast paced environments.
• Proven track record of coaching and developing HR teams and leaders.
• Experience managing complex employee relations matters and supporting multi-site operations.
• Experience leading strategic HR initiatives and organisational development projects.

Responsibilities

• Lead the HR Operations & Training Partners for Bars North and South, building capability and consistency across the team.
• Create a high-performing partnering function across the Bars business with strong collaboration and accountability.
• Provide guidance on complex employee relations and ensure compliant, commercial outcomes.
• Coach line managers in performance management, engagement and change initiatives.
• Drive workforce planning, succession planning and embedding HR initiatives across multiple sites.

Skills

Stakeholder management

Coaching leadership

HR partnering

Employee relations

Change management

Education

CIPD Level 7

Tools

Excel

PowerPoint

HRIS

Job description

About Us

PENSION ENHANCEMENTS UP TO 10% | STAFF DISCOUNT | EXTRA HOLIDAY DAY EACH YEAR We love great craft beer. We want everyone to be as passionate about it as we are - and our central team are vital in this mission. Every single person in our team can shape our future for the better, whether that’s for our people, planet or our incredible beer. Because we expect great things from you, we give great things back. PENSION ENHANCEMENT | We increase our contributions to your pension up to 10% of your salary so together we can properly invest in your future. And, since the statutory amount all businesses pay is 3%, our decision to pay above that shows we’re taking your future seriously.STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe* (*don’t put your hoody in the fridge though) ADDITIONAL HOLIDAY DAYS | For every full year completed up to your 5th year with us we add on one additional day’s leave above and beyond your initial entitlement. You therefore get an extra full week off at 5 years every single year onward to rest up. AND A LOT MORE | Okay, deep breath… enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, pawternity leave, DE+I and crew forum groups and an allowance to quality check some beers each month!

About the Role

Job Purpose

As Head of HR - Bars, you will lead the delivery of operational and strategic HR support across the BrewDog Bars business, ensuring our people remain at the centre of everything we do. Acting as the senior People lead for Bars, you will oversee the consistency, quality and impact of HR partnering across all UK bar sites, while building capability within your team and strengthening leadership effectiveness across the business. You will directly lead and develop the HR Operations & Training Partners for Bars North and South, ensuring a consistent and high quality partnering approach across all regions. You will provide coaching, guidance and operational support to your team, stepping in where required to support complex operational challenges, leadership coaching and employee relations matters. Alongside operational leadership, this role will lead key strategic people initiatives across the Bars business, including succession planning, leadership capability, learning and development projects, performance management initiatives and the ongoing delivery and embedding of the P2G appraisal process. Working closely with the HRD - UK and wider People Team, you will act as a trusted advisor to senior operational stakeholders, balancing commercial priorities with employee experience, legal compliance and long-term people strategy. This role requires strong visibility across the Bars estate, with regular travel across sites and London as required. This role sits within the wider Tilray International HR team.

Key Result Area / Principal Duties & Responsibilities

• Lead, coach and develop the HR Operations & Training Partners for Bars North and South, building capability, consistency and confidence across the team.
• Create a high-performing partnering function across the Bars business, ensuring strong collaboration, accountability and operational excellence.
• Provide guidance, escalation support and oversight on complex employee relations matters, ensuring fair, legally compliant and commercially balanced outcomes.
• Support and challenge your direct reports to continuously improve their stakeholder management, coaching capability and operational impact.
• Ensure consistent application of people policies, processes and practices across all Bars locations.
• Contribute to (and lead on where required) special projects, such as performance management rollout, system implementations, or other key strategic projects.
• Act as a senior escalation point for operational people matters across the Bars business.
• Day to Day management and responding to queries in the People Team Inbox
• Partner closely with Bars leadership teams to align people priorities with operational and commercial objectives.
• Build trusted relationships with stakeholders across the Bars business, providing pragmatic, commercially focused people advice and challenge.
• Guide and coach Line Managers in implementing best practice across employee relations, performance management, engagement and team development.
• Support workforce planning and succession planning activity across the Bars estate.
• Identify trends, risks and opportunities across the business and proactively implement solutions to improve consistency, engagement and operational effectiveness.
• Step into operational partnering support where required to ensure continuity of service delivery across the Bars function.
• Work collaboratively with the wider UK People Team, including the People Experience Manager and HR Operations & Training Partners across other business areas.
• Contribute to wider People initiatives, projects and functional priorities across the UK business.
• Build strong cross-functional relationships to ensure joined-up and effective people delivery across the organisation.
• Working as part of the wider Tilray International HR team to deliver Tilray initiatives, projects and priorities.

Key Relationships - Internal & External

• HRD - UK
• Vice President, HR International
• Bars Leadership Teams
• Bar Crew
• People Experience Manager
• HR Operations & Training Partners
• Wider UK & International People TeamPayroll Team

Health & Safety

• Ensure that Health and Safety guidelines and fire regulations are strictly adhered to at all times
• Comply with safe working practices as defined by BrewDog
• Complete online or face to face training as and when required
• Take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work
• Report any accidents, incidents or near misses as soon as reasonably practicable.

General

• Be aware of and adhere to BrewDog policies and the Workplace Code at all times
• Take part in P2G appraisals throughout the year
• Cooperate with other BrewDog departments to achieve a great experience for our customers, applicants, colleagues, and contractors
• Attend training courses and complete online training modules as required to meet the requirements of the role
• Take responsibility for own personal development, seeking out opportunities to learn new skills
• Undertake any other duties as requested which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the business
• Apply the BrewDog charter and behaviours to every aspect of the role at all times
• Protect and enhance the interests and reputation of BrewDog internally and externally

About You

Qualifications & Specific Training

CIPD Level 7 (or equivalent relevant experience ) is required

Experience

Significant experience within operational HR partnering or HR leadership roles within hospitality, retail or fast paced operational environments. Proven track record of coaching and developing HR teams and operational leaders. Experience managing complex employee relations matters and supporting multi-site operations. Experience leading strategic HR initiatives and organisational development projects. Strong experience balancing operational delivery with strategic people priorities.

Knowledge

Strong understanding of HR processes, employee relations and UK Employment Law. Good understanding and ability with using various HRIS systems. Proficient and confident in Microsoft Office applications, particularly Excel and PowerPoint.

Skills

Strong stakeholder management and influencing capability. Excellent coaching and leadership skills. Ability to balance commercial priorities with employee experience and compliance. Strong communication and relationship-building skills. Ability to navigate complexity and drive consistency across multiple locations. Strong problem-solving and decision-making capability.

Personal Attributes

Carries out the role with empathy and emotional intelligence while maintaining professionalism and objectivity. Professional, discreet and confidential at all times. Resilient, adaptable and comfortable operating in a fast-paced and evolving environment. Passionate about people development, engagement and building strong workplace cultures. Commitment to diversity, equality and inclusion.

Additional Requirements

Flexibility to support operational business needs where required.