Head of Housing & Community Services (Hybrid)

The Methodist Church in Britain; Maidenhead; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Generous pension contributions

Generous annual leave

Wellbeing programme

Development programmes

Hybrid working and modern offices

Job summary

Housing Solutions in Maidenhead is seeking a senior leader to head housing management, overseeing multiple managers across housing, community services and resident engagement. The role focuses on strategic leadership, service improvement, safeguarding and regulatory compliance, with a mix of remote and office-based work.

Ideal candidates will have Level 5 qualification or be on track to achieve it, and a proven history of running large multidisciplinary teams, transforming services, and

Qualifications

• Level 5 qualification is required, or willingness to achieve within the required timeframe.
• Significant senior housing management experience, including leading managers and large multidisciplinary teams.
• Experience in service improvement, transformation, budget management and performance management.
• Experience managing complex cases and delivering change.

Responsibilities

• Provide strategic and operational leadership across housing management services.
• Lead housing, community services and resident engagement managers.
• Oversee housing management, community safety, safeguarding, supported and sheltered housing, and resident engagement.
• Drive service improvement and embed a strong performance culture.
• Ensure compliance with regulatory and legislative requirements.
• Turn organisational objectives into clear priorities.
• Improve resident satisfaction and housing performance.
• Lead community safety, safeguarding and tenancy enforcement.
• Champion resident involvement and use feedback to improve services.
• Deliver value for money.
• Build an inclusive, high-performing culture.

Skills

Leadership

Strategic leadership

Budget management

Performance management

Communication

Stakeholder management

Education

Level 5 qualification

Job description

Housing Solutions in Maidenhead is seeking a senior leader to head housing management, overseeing multiple managers across housing, community services and resident engagement. The role focuses on strategic leadership, service improvement, safeguarding and regulatory compliance, with a mix of remote and office-based work.

Ideal candidates will have Level 5 qualification or be on track to achieve it, and a proven history of running large multidisciplinary teams, transforming services, and