Head of Housing

CIH Scotland; Maidenhead; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Generous pension contribution

Annual leave enhanced

Wellbeing programme

Development fund and in-house training

Job summary

Housing Solutions is seeking an experienced senior housing leader to provide strategic and operational leadership across housing management, community services and resident engagement. You will oversee housing management, safeguarding, and resident involvement while driving performance, value for money and an inclusive culture.

The role requires leading multiple teams, transforming services and delivering change with strong stakeholder management and communication skills.

Qualifications

• Senior housing leadership experience with track record of leading managers and large teams.
• Strong strategic thinking paired with visible operational leadership and change delivery.
• Experience in tenancy management, anti-social behaviour, safeguarding and social housing regulation.

Responsibilities

• Provide strategic and operational leadership across housing management, community services and resident engagement.
• Drive service improvement and performance culture.
• Ensure compliance with regulatory and legislative requirements and deliver value for money.

Job description

About The Role

We are looking for an experienced housing leader to provide strategic and operational leadership across our housing management services. You will ensure residents receive excellent, responsive and resident-focused services that support safe homes, thriving neighbourhoods and sustainable tenancies.

Leading Housing Services, Community Services and Resident Engagement managers, you will oversee housing management, community safety, safeguarding, supported and sheltered housing, and resident engagement. You will drive service improvement, embed a strong performance culture and ensure compliance with regulatory and legislative requirements.

You will turn organisational objectives into clear priorities, improve resident satisfaction and housing performance, and lead community safety, safeguarding and tenancy enforcement. You will champion resident involvement, use feedback to improve services, deliver value for money and build an inclusive, high-performing culture.

About You

You will be an accomplished senior housing professional with substantial experience of leading managers and large teams. You can combine strategic thinking with visible operational leadership and have a strong record of improving services, managing complex cases and delivering change.

You will have significant senior housing management experience, including leading managers and large, multidisciplinary teams. You will bring a successful track record in service improvement, transformation, budget management and performance management, together with knowledge of tenancy management, anti-social behaviour, safeguarding and social housing regulation. Strong communication, influencing, stakeholder management, analytical and presentation skills are essential, as is the ability to lead through change and create an inclusive, resident-focused culture.

At Housing Solutions, we are committed to investing in our people and supporting professional growth. This role falls within the scope of the Regulator of Social Housing's Competence and Conduct Standard and requires a relevant Level 5 qualification, or a willingness to achieve this within the required timeframe. We will provide sponsorship and support to help you succeed.

If you are motivated by delivering excellent resident outcomes and want to help shape modern, efficient housing services, we would welcome your application.

The successful applicant will require an enhanced Disclosure and Barring Service (DBS) certificate which is considered satisfactory to Housing Solutions.

About Us

Housing Solutions is a not for profit Housing Association, rooted in the local community providing quality, affordable homes to rent and buy across the local area. Our mission is to make our residents proud of where they live and our colleagues proud of where they work. Our services are driven by our strategic goals of safe, satisfied and sustainable, underpinned by our company values of ownership, innovation, teamwork and inclusion.

Established in 1995 we provide quality, affordable homes to rent and buy across the South East of England. We are rooted in the local community and we offer a wide range of housing services and housing options, including affordable homes to rent, properties to buy under shared ownership; market rent properties, and specialist accommodation for older people and people who need care and support to live within the community.

Why Choose Us

We pride ourselves on putting our residents at the heart of everything we do. We are invested in our local community and can see the difference we make in the area we live and work. Our employees are passionate and driven to achieve the best results for our residents, and are rewarded for their hard work and commitment.

Our modern and fresh working space allows us to work collaboratively together. You will make connections across the whole team and be part of our inclusive and open culture. Achieving the best of both worlds we successfully combine remote working as well as time together in our spacious and modern offices.

Our substantial benefits package includes a generous company pension contribution and a strong focus on employee wellbeing, including generous annual leave and our 'Healthy Lives, Healthy Minds' programme.

Our commitment to Learning and Development can been seen across the organisation and aims to bring our future leaders to the fore, whilst helping our employees reach their career aspirations by offering a broad development fund and in house development programmes.

At Housing Solutions, we are committed to being an equal opportunities employer and fostering a diverse and inclusive workplace. We’d love to hear from candidates from all backgrounds and experiences. Housing Solutions are proud to be a Disability Confident Employer, under the Governments Disability Confident Scheme. https://www.gov.uk/government/collections/disability-confident-campaign. As part of this commitment, we ensure disabled candidates who meet the essential criteria for the role are invited to interview.

The closing date is 2 November 2026. Interviews will be held on 13 November 2026.

Employee Benefits

Housing Solutions offer a wide range of benefits for our employees, for further details on our benefits please view the attached Benefits Package Overview. Or head to our website where you can find additional information; https://www.housingsolutions.co.uk/work-with-us/company-benefits/