Head of Housekeeping & Guest Experience

Leonardo Hotel Management (UK) Limited; Bradford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Special room rates across UK & Europe

Recognition scheme

Talent referral scheme

Thank You Week

Wellbeing calendar

Ongoing training programmes

Job summary

Leonardo Hotel Management (UK) Limited is seeking a proactive Head Housekeeper to lead the housekeeping team across our UK hotels. You will drive strategic initiatives, ensure clean, well-presented environments, and act as the ambassador for the Leonardo Hotels brand within the property.

In this role you will develop and implement training and succession plans, meet health and safety standards, and collaborate with other departments to achieve hotel objectives.

Qualifications

• Health & Safety requirements must be met.
• KPIs are met and team supported to achieve them.
• Collaborate with hotel teams to meet strategic objectives.

Responsibilities

• Direct the Housekeeping department and oversee day-to-day operations.
• Lead and inspire the housekeeping team to deliver high standards of cleanliness and presentation.
• Develop training and succession plans to ensure ongoing performance and career progression.
• Act as ambassador for the hotel and Leonardo Hotels group, upholding brand standards.

Job description

Leonardo Hotel Management (UK) Limited is seeking a proactive Head Housekeeper to lead the housekeeping team across our UK hotels. You will drive strategic initiatives, ensure clean, well-presented environments, and act as the ambassador for the Leonardo Hotels brand within the property.

In this role you will develop and implement training and succession plans, meet health and safety standards, and collaborate with other departments to achieve hotel objectives.