Head of Hospitality

Bupa; Ash Green; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Free meals with every shift

Pension plans

Gym membership

Job summary

Bupa's Richmond Bede Village is seeking a Head of Hospitality to lead all restaurant and catering operations, ensuring high-quality, nourishing meals for residents. You will manage a team, oversee rota planning, recruitment, appraisals and staff development, and collaborate with other departments for special events.

The role requires experience in hospitality or catering, preferably within a care setting, and involves DBS clearance.

Qualifications

• Experience managing a hospitality or catering team.
• Experience in a care setting preferred.
• DBS check required, cost covered by employer.

Responsibilities

• Oversee and_run hospitality operations across the village.
• Lead staff management: rota, recruitment, appraisals and development.
• Collaborate with departments and event organizers for functions.

Skills

Team leadership

Hospitality management

Catering operations

Staff development

Rota management

Tools

DBS check

Job description

Job Description:Head of HospitalityLocation: Richmond Village Bede - Hospital Lane, CV12 0PBSalary range: £37,945 plus Excellent BenefitsContract: Permanent - 40hrsShift Pattern: Monday to Friday 9am to 5pm with occasional late/weekend for functions.We make health happenHere at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives.You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform.As our Head of Hospitality, you'll ensure that our restaurants and catering facilities are maintained and delivering delicious meals to the highest standard.You'll help us make health happen by:Managing, training and developing other Hospitality employees in the team and keeping a record of all instructions given, especially where use of equipment is involvedBeing responsible for the management and running of all hospitality operationsEnsuring the delivery of high quality and nourishing meals to residents across the VillageLeading on staff management duties including rota management, recruitment, staff appraisals and developmentWorking collaboratively with other department heads and function organisers for special eventsLeading on the promotion of hospitality services to maximise revenueDeveloping, operating and monitoring appropriate systems for all kitchen areas, ensuring the cleanliness and hygiene of all kitchen areas and equipment is maintained to the highest standardResponsible for the management and running of housekeeping & laundry services across the villageLiaising on a regular basis with the Head Housekeeper to ensure appropriate stock levels, all machinery is in good working condition and high standards of cleanlinessKey Skills / Qualifications needed for this role:You'll have experience of managing a team in a hospitality or catering environment or you may have previously worked in a similar role in a care setting. Self-motivated and a great communicator, you'll be comfortable leading a team. Your organised and flexible approach will ensure our teams are sensitive to the needs of our residents. An active team leader, always leading by example to create and deliver an excellent hospitality experience across the Village.Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40).BenefitsOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more:My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7.Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.Free meal with every shiftHolidays - 20 days + Bank HolidaysLong Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.Wagestream - Have early access up to 40% of your earned wages within minutes.We offer a range of Bupa pension plans - Find out more on our career siteParental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career siteMenopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.Access to discounts at a wide variety of gyms and fitness facilities across the UKWhy Bupa?We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs themTime Type:Full timeJob Area:Care Home - Facilities & Home SupportLocations:Richmond Bede VillageCycle to work scheme, Paid volunteer time, Referral programme, Financial planning services, Discounted or free food, Company pension, Gym membership, Health & wellbeing programme, Free flu jabs, Additional leave, Private dental insurance, Employee mentoring programme