Head Of Governance and Oversight

HSBC; Saint Helier; On-site; GBP 150,000 - 190,000; Full time

Benefits offered by this job

Private healthcare

Enhanced parental/adoption pay

Non-contributory pension

Job summary

HSBC Jersey seeks an experienced Head of Governance & Oversight to lead the governance, risk and oversight framework across the Wealth business, ensuring products, platforms and journeys operate within a robust control environment.

You will provide senior risk partnership, oversee regulatory adherence, drive end-to-end governance of major changes and embed controls that protect customer outcomes while enabling sustainable growth.

Qualifications

• Strong financial services and Investment/Wealth product knowledge.
• Proven leadership experience in senior roles.
• Stakeholder management across complex matrix environments.
• Ability to break down complex technical issues for non-technical audiences.
• Experience leading and coaching a team of business partners in a changing commercial environment.
• Excellent interpersonal skills to influence senior management and relationships.
• Experience working in an agile environment.

Responsibilities

• Lead the Wealth governance, risk and oversight framework across products, platforms and journeys.
• Provide effective risk partnership, independent challenge and oversight across Wealth.
• Ensure robust governance and control frameworks across product and change lifecycles.
• Oversee regulatory and policy adherence, risk identification, incidents, remediation and escalation.
• Provide end-to-end governance of significant product, platform and journey changes.
• Ensure new capabilities are implemented with appropriate controls and clear accountability.
• Drive continuous improvement in the Wealth control environment while supporting consistent customer outcomes.

Skills

Financial services knowledge

Leadership experience

Stakeholder management

Technical communication

Team leadership

Interpersonal skills

Influence & prioritization

Agile experience

Job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Head of Governance & Oversight

The Head of Governance & Oversight is responsible for Leading the governance, risk and oversight framework across the Wealth business, ensuring products, platforms, journeys and change operate within a robust and effective control environment. The role provides senior risk partnership and challenge, with oversight of regulatory and policy adherence, issues, incidents, remediation and risk escalation. As the Wealth proposition and technology landscape evolves, the role ensures appropriate governance and controls are embedded end-to-end while enabling sustainable growth and protecting customer outcomes.

As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Lead the Wealth Governance, Risk and Oversight framework across products, platforms and customer journeys.
• Provide effective risk partnership, independent challenge and oversight across the Wealth business.
• Ensure robust governance and control frameworks are embedded throughout the product and change lifecycle.
• Oversee regulatory and policy adherence, risk identification, incidents, issues, remediation and escalation.
• Provide end-to-end governance of significant product, platform and journey change.
• Ensure new and evolving capabilities are implemented with appropriate controls and clear accountability.
• Drive continuous improvement in the Wealth control environment while supporting efficient, consistent and positive customer outcomes

To be successful in this role you should meet the following requirements:

• Strong financial services and Investment/Wealth business and product knowledge
• Leadership experience
• Stakeholder management
• Detailed technical skills with the ability to break down complex situations, spotting trends, inconsistencies, and causal relationships and the ability to communicate these to non-technical specialists
• Demonstrable experience of leading, managing and coaching a team of business partners in a changing commercial environment
• Excellent interpersonal skills demonstrating the ability to influence as well as developing strong and productive relationships with key senior management and colleagues in a complex matrix environment
• Ability to influence and drive prioritization decisions.
• Has worked in an agile environment

Opening up a world of opportunity.

#LI- HSBC

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [e-mail]