Product and Propositions Development Product Manager

HSBC; Saint Helier; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Private healthcare for all employees

Enhanced parental and adoption pay and

Non-contributory pension with generous

Job summary

HSBC in the Channel Islands and Isle of Man (CIIOM) seeks an experienced professional to join as WPS Product & Proposition Development – Product Manager to lead the development and delivery of Retail Wealth products and propositions.

You will shape the future proposition by using customer insight, market trends and vendor capabilities, and drive end-to-end change to ensure commercial viability and scalability.

Qualifications

• Strong financial services experience with wealth product knowledge.
• Level 4 Diploma in Financial Planning.
• Strong analytical and technical skills to break down complex topics.
• Experience leading and coaching a team of business partners.
• Excellent interpersonal and stakeholder management with senior leaders.
• Experience working in an agile environment.

Responsibilities

• Lead design and development of new Retail Wealth products.
• Identify opportunities using customer insight and market trends.
• Own product enhancements and roadmap.
• Manage vendor relationships and assess external capabilities.
• Lead change delivery from concept to adoption.
• Own and improve end-to-end customer journeys.
• Ensure propositions are viable, scalable and customer-focused.

Skills

Product management

Stakeholder management

Analytical thinking

Team leadership

Agile methods

Education

Level 4 Diploma in Financial Planning (CII/CISI/LIBF)

Job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of WPS Product & Proposition Development – Product Manager

This role is responsible for the development and delivery of new and enhanced Retail Wealth products and propositions, ensuring the business continues to respond to evolving customer expectations, market developments and strategic priorities. The role brings together customer insight, competitor analysis, and technology and vendor capabilities to shape the future proposition and translate opportunities into deliverable solutions. It also leads end-to-end change and journey improvement, ensuring new capabilities are commercially viable, scalable and successfully embedded.

As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Lead the design and development of new Retail Wealth products and propositions.
• Identify opportunities using customer insight, market trends and competitor analysis.
• Own product enhancements and help shape the future Wealth proposition and roadmap.
• Manage vendor relationships and support the assessment of external capabilities and partners.
• Lead change delivery from initial concept through governance, implementation and adoption.
• Own and continually improve relevant end-to-end customer journeys.
• Ensure propositions deliver strong customer outcomes and are commercially viable and scalable.

To be successful in this role you should meet the following requirements:

• Strong financial services experience, with deep Investment/Wealth product and proposition knowledge.
• Relevant level 4 Diploma in Financial Planning (CII, CISI, LIBF)
• Strong analytical and technical skills, with the ability to break down complex topics, identify trends, inconsistencies and root causes, and communicate these clearly to non-technical audiences.
• Demonstrable experience leading, managing and coaching a team of business partners in a changing commercial environment.
• Excellent interpersonal and stakeholder management skills, with the ability to influence and build productive relationships with senior leaders and colleagues in a complex matrix environment.
• Proven ability to influence and drive prioritisation decisions across competing demands.
• Experience working in an agile environment.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

#LI- HSBC

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