Head of F&B — Multi‑Outlet Leader for Guest Experiences

Warner Hotels; Clapham; Presencial; GBP 60.000 - 85.000; Jornada completa

Descripción de la vacante

Warner Hotels is seeking a dynamic Head of Food and Beverage to lead all F&B operations across the hotel, delivering outstanding guest experiences while achieving commercial targets. You will manage multiple outlets, work closely with the Executive Chef and F&B Managers, and drive cost control and labour optimization.

The role demands a hands-on leader with strong commercial acumen, team development skills, and a data-driven approach to decision making to maintain high service standards and

Formación

• Multi-outlet F&B operations experience with cost control and P&L responsibility.
• Track record of delivering exceptional guest service and elevating standards.
• Proven leadership: recruit, coach, and retain high-performing teams.

Responsabilidades

• Oversee daily operations of all restaurants and bars, ensuring smooth service and strong leadership.
• Take ownership of local implementation of Head Office menus, promotions and revenue initiatives.
• Manage F&B P&L, control labour, waste, and stock, and report performance against targets.
• Create efficient rotas, manage labour spend, and ensure adequate cover.
• Champion guest experience and coach teams to deliver memorable moments for every guest.
• Lead the F&B team, develop talent, and drive engagement and succession planning.
• Ensure compliance with food safety, health & safety, and licensing requirements; manage audits.
• Support Duty Management shifts and collaborate with Sales, Events, HR, and Procurement.
• Identify improvements and pilot changes within Head Office guidelines.
• Operate within approved financial and procurement processes and escalate issues appropriately.

Conocimientos

Multi-outlet F&B operations

Cost control & P&L

People leadership

Service excellence

Data-driven decision making

EPOS proficiency

MS Excel

Staff development

Herramientas

EPOS system

Rostering software

MS Excel

Descripción del empleo

Warner Hotels is seeking a dynamic Head of Food and Beverage to lead all F&B operations across the hotel, delivering outstanding guest experiences while achieving commercial targets. You will manage multiple outlets, work closely with the Executive Chef and F&B Managers, and drive cost control and labour optimization.

The role demands a hands-on leader with strong commercial acumen, team development skills, and a data-driven approach to decision making to maintain high service standards and