Head of E-Retail

MacGregor Black; England; On-site; GBP 90,000 - 130,000; Full time

Job summary

MacGregor Black is partnering with a leading UK beauty business to appoint a Head of E-Retail. This role will shape the e-retail strategy across a varied brand portfolio and drive online growth and visibility.

You will build senior relationships with online retailers, elevate digital shelf standards and translate performance data into commercial priorities. Leading a growing team, you’ll work with Marketing, Sales and brand partners to maximise online profitability.

Qualifications

• Significant e-retail/e-commerce leadership experience across multiple brands.
• Strong commercial judgement with sales, margin and traffic insight.
• Proven ability to influence senior retailer contacts and cross-functional teams.
• Experience leading and developing teams in a brand-led consumer environment.
• Background in luxury beauty or prestige consumer categories preferred.

Responsibilities

• Define and lead e-retail strategy and channel development for the brand portfolio.
• Create annual/quarterly plans with Heads of Brands, Sales and retail partners.
• Develop senior relationships with online retailers and marketplaces; conduct reviews and joint planning.
• Set digital shelf standards: content, imagery, brand stores, onsite search and conversions.
• Oversee calendars, launches, promotions and retailer media investments.
• Establish KPIs, dashboards and actionable insights from performance data.
• Manage e-retail budget and build robust business cases for investment.
• Present strategy and performance to senior leadership and partners.
• Lead and develop the e-retail team and manage agency/tech partners.

Skills

e-retail leadership

team development

data-driven decision making

digital shelf knowledge

relationship building

Tools

Retailer analytics tools

Job description

Do you have senior e-retail or e-commerce experience within luxury beauty, prestige or another brand-led consumer category?

Can you demonstrate a track record of building strong online retail partnerships and driving digital sales growth across multiple brands?

Have you led and developed teams while staying close to the trading, content and data that move the numbers?

MacGregor Black is partnering with a leading UK beauty business representing a diverse portfolio of brands with a strong luxury presence. With online established as a key growth channel, the business is investing in its e-retail capability and entering an exciting phase of development.

This is an opportunity to shape the e-retail strategy across a varied brand portfolio. You’ll build senior relationships with key online retailers and marketplaces, raise the standard of online brand execution and turn performance data into clear commercial priorities. The successful candidate will work closely with the Marketing Director, Heads of Brands, Sales and brand partners, and will play a pivotal role in growing the channel.

The Head of E-Retail will lead the development and execution of the e-retail strategy, driving online sales, visibility and profitable growth while building the team and ways of working to support long-term success.

Key Responsibilities

• Define and lead the e-retail strategy and channel development priorities across the brand portfolio.
• Build annual and quarterly e-retail plans with Heads of Brands, Sales and retail partners.
• Develop senior relationships with online retailers and marketplace teams, leading partner reviews and joint business planning.
• Set standards for best-in-class digital shelf execution, including product content, imagery, brand stores, onsite search and conversion.
• Oversee promotional calendars, launches, key trading periods and retailer media investment.
• Establish KPIs, dashboards and reporting, translating performance data into practical actions.
• Manage the e-retail budget and build robust business cases for investment.
• Present e-retail strategy, performance and recommendations to senior leadership and external partners.
• Lead and develop the e-retail team as the function grows and manage agency and technology partners.

Candidate Profile

• Significant experience in e-retail, e-commerce or online account development, ideally across multiple brands and retail partners.
• Strong commercial judgement, with confidence interpreting sales, margin, traffic and conversion data.
• Proven ability to build trusted relationships with senior retailer contacts and influence cross-functional teams.
• Strong working knowledge of digital shelf, online merchandising, retailer media and promotional planning.
• Confident using e-commerce analytics, retailer reporting tools and spreadsheets to generate insight.
• Experience leading, coaching and developing team members.
• A background in luxury beauty, prestige or another brand-led consumer category is highly valued.

Personal Attributes

• Commercially minded, strategic and entrepreneurial.
• A natural relationship builder who influences with confidence.
• Analytical and creative, with strong attention to detail.
• Hands‑on, accountable and results driven.
• Curious, open to testing new ideas and committed to continuous improvement.
• Motivated by developing people and building capability.

Package

Competitive package commensurate with experience.