Director of Ecommerce

TRIA; England; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading consumer brand in the UK is seeking a Director of Digital & eCommerce to spearhead digital transformation and drive online growth. This role involves managing eCommerce operations, ensuring a seamless customer experience, and leading digital marketing strategies. The ideal candidate will have over 7 years of experience in digital leadership, particularly in retail or luxury sectors, and a proven track record of multi-channel growth.

Qualifications

• 7+ years’ digital/eCommerce leadership experience, ideally in retail, consumer, or luxury goods.
• Proven track record of delivering growth across multi-channel eCommerce businesses.
• Strong understanding of eCommerce best practices and strategies.

Responsibilities

• Take full ownership of eCommerce operations.
• Champion a seamless customer experience across all digital touchpoints.
• Lead the digital marketing strategy across various channels.

Skills

Digital leadership

eCommerce strategy

Analytical skills

Team leadership

Stakeholder communication

Job description

Overview

We are working with an ambitious consumer brand seeking a Director of Digital & eCommerce to lead a digital transformation and accelerate online growth. This is a rare opportunity to shape the digital future of a globally recognised luxury and lifestyle brand, taking full ownership of online performance while leading a high-performing team.

Responsibilities

• Take full ownership of eCommerce operations, overseeing website management, promotions, stock, and pricing, as well as key partnerships.
• Champion a seamless customer experience across all digital touchpoints, optimising navigation, checkout, mobile performance, and CRM-driven loyalty.
• Lead the digital marketing strategy across SEO, PPC, paid social, and affiliates, ensuring budgets are optimised for acquisition, retention, and traffic growth.

Qualifications

• 7+ years’ digital / eCommerce leadership experience, ideally in retail, consumer, or luxury goods.
• Proven track record of delivering growth across multi-channel eCommerce businesses.
• Strong understanding of eCommerce best practice, customer acquisition strategies, and emerging digital trends.
• Commercially driven mindset with excellent analytical skills.
• Inspirational leadership style with the ability to manage, mentor, and develop high-performing teams.
• Confident communicator, able to influence senior stakeholders and operate effectively in fast-paced environments.

How to apply

If this sounds of interest, please apply to discuss further.