Head of Critical Systems & Technical Services

Mitie; Wokingham, Reading; On-site; GBP 110,000 - 150,000; Full time

Job summary

Mitie is seeking a Head of Technical Services (Critical Systems) to lead technical assurance across the NESO contract based in Wokingham and Reading, with future national scope. The role combines deep engineering expertise with hands-on leadership to keep critical M&E infrastructure safe, compliant and highly available.

You will work alongside senior operations leaders, drive improvements, manage risk, and mentor engineers, ensuring robust uptime and strong safety culture across sites and

Qualifications

• HV/LV electrical background with AP experience.
• Professionally qualified engineer (IET/CIBSE).
• Experience in critical environments and engineering governance.
• Ability to identify risks and drive effective solutions.

Responsibilities

• Lead Safe Systems of Work, SOPs, EOPs and electrical compliance.
• Oversee performance, maintenance and reliability of critical M&E infrastructure.
• Identify risks and opportunities across plant, systems and infrastructure.
• Provide clear, evidence-based reporting on system performance and risk.
• Mentor and develop engineering teams and ensure staff qualification.

Skills

HV/LV electrical background

Authorised Person (AP) experience

Stakeholder engagement

Education

Engineering qualification (IET/CIBSE)

Job description

Mitie is seeking a Head of Technical Services (Critical Systems) to lead technical assurance across the NESO contract based in Wokingham and Reading, with future national scope. The role combines deep engineering expertise with hands-on leadership to keep critical M&E infrastructure safe, compliant and highly available.

You will work alongside senior operations leaders, drive improvements, manage risk, and mentor engineers, ensuring robust uptime and strong safety culture across sites and