Head of Content Planning & End-to-End Operating Model

Diageo plc; Greater London; Hybride; GBP 120 000 - 180 000; Plein temps

Résumé du poste

Diageo plc is seeking a strategic Head of Content Planning & End-to-End Operating Model to lead the Content Planning & Briefing Platform. You will own the product roadmap, define governance and drive cross-functional adoption across Marketing Operations, GBTs, regions and markets.

This role combines hands-on product management with operating model design, delivering end-to-end workflows, platform integrations and a sustainable content operating model that supports our brands worldwide.

Qualifications

• 8+ years of experience in marketing operations, content operations, digital products, process transformation, consulting or related fields.
• Hands-on ownership of workflow or SaaS products.
• 8+ years of experience in marketing operations, operating model design and process transformation or consulting.
• Experience designing and implementing marketing operating models across in-house and consulting environments.
• Execution-driven operator with ability to deliver complex end-to-end initiatives independently.
• Strong ability to implement new processes across global, regional and local teams.
• Detail-oriented with the ability to translate complex process design into clear roles, timelines and governance routines.
• Strong analytical abilities to identify bottlenecks and improvement opportunities.

Responsabilités

• Own the product roadmap, requirements, configuration and adoption of the Content Planning & Briefing Platform.
• Shape how the platform integrates with Connected Marketing OS and other tools to create an end-to-end workflow.
• Configure demand intake, planning, briefing, routing, approvals, dashboards and status tracking.
• Design the end-to-end content operating model with the Marketing Operations team across GBTs, regions and markets.
• Lead rollout and adoption of the platform and operating model using data and feedback to improve the experience.
• Manage technology partners and vendors supporting platform configuration, integrations and change delivery.

Connaissances

Product ownership

Workflow platform experience

E2E marketing process

Operating model design

Hands-on delivery

Change & influence

Detail & program discipline

Analytical problem solving

Description du poste

Diageo plc is seeking a strategic Head of Content Planning & End-to-End Operating Model to lead the Content Planning & Briefing Platform. You will own the product roadmap, define governance and drive cross-functional adoption across Marketing Operations, GBTs, regions and markets.

This role combines hands-on product management with operating model design, delivering end-to-end workflows, platform integrations and a sustainable content operating model that supports our brands worldwide.